Find all hotels by Viceroy Hotel Group in Xcaret

"The best decision we’ve made for our Tulum trip was staying at this resort. The resort was extremely safe with a security checkpoint before you enter the premises. The staff was so friendly and eager to help you.Getting free lattes daily was an added bonus for us. We knew this was an all inclusive but the amount and quality of food and drinks amazed us. They also have a schedule of activities during the day so if you don’t want to leave you don’t have to! I highly recommend staying here for the most breathtaking and calming experience!! "

"Excellent! Everyone very helpful and very attentive. "

"The resort itself is beautiful. The transportation is. Breeze. Staff is very friendly and accommodating. The only issue was food was inconsistent. Room service was great one time and ok another. Also the app for the parks did not work. "

"Solo hubo un pesimo trato en el restaurante de pizza por parte del mesero burlista, poco atento y malo en general. Su manager tampoco resolvió a los concerns que tuvimos."

"Nature quiet exploratory property great. Monkeys on our balcony "

"Love this place "

"Very beautiful resort. The food quality was decent, considering it is an all inclusive resort, many pools to choose from. I felt very safe and comfortable. There is a wonderful guy named Alberto, who helped me book all my excursions off the resort, definitely will be returning. "

"Great service "

"Wonderful resort with great service and excellent butler service. Found the food be good to excellent with a peaceful relaxing vibe. Definetly recommend."