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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Exterior
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
The price is SAR 901
SAR 1,180 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Reef, Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View (Reef View Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View (Reef View Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Pet Friendly)

Room amenity

Classic Room, 1 King Bed (Pet Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, View (Reef View Beach Access)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Accessible, View (Reef View Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600

What's nearby

  • Chankanaab Beach Adventure Park - 4 min drive - 2.9 km
  • Chankanaab National Park - 6 min drive - 3.1 km
  • Dolphin Discovery - 6 min drive - 3.0 km
  • Punta Langosta Pier - 12 min drive - 11.5 km
  • Cozumel Maritime Terminal - 15 min drive - 12.0 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Puerta Maya - ‬9 min drive
  • ‪Margaritaville - ‬9 min drive
  • ‪Three Amigos Cozumel - ‬8 min drive
  • ‪Pancho's Backyard - ‬8 min drive
  • ‪Bar Mandy - ‬8 min drive

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Luxury family-friendly hotel refurbished in 2023 and located near Playa Mia Grand Beach and Water Park
You can look forward to a terrace, shopping on site, and a garden at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. This hotel is a great place to bask in the sun with a private beach, scuba diving, and snorkeling. Treat yourself to Ayurvedic treatments, a Swedish massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy Italian cuisine and ocean views at the 4 on-site restaurants. Enjoy the gym, as well as activities like volleyball. A playground, a hair salon, and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Swimming pool with pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • A beach club on site, 2 outdoor pools, and babysitting (surcharge)
  • Guest reviews say great things the beach locale, helpful staff, and first-rate property condition
Room features
All 221 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with heated floors and rainfall showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 28 for adults and USD 14 for children
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Le Cap Beach Club
  • Faro Blanco

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club (surcharge)
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (5709 square feet)
  • Meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • Nature reserve
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 16
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Renovated entire property - September 2023
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel located?

Located in Cozumel, this beachfront hotel is in a national park and within a 10-minute walk of Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. Cozumel Butterfly & Botanical Gardens and We B Divin' Cozumel are also within 1 mi (2 km).

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1003 reviews" "
Rating 8 - Good. 138 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay for our anniversary celebration. We were able to enjoy all of the amenities of the hotel and had the experience of a lifetime. The second we walked in we were treated with deep respect and thoughtfulness. The restaurants were amazing, each morning we woke up to an amazing view with hand pressed tortillas, traditional dishes and familiar favorites. Carlos Hernandez with the breakfast team was incredible. He said he only worked there for a week! He made it feel like family!! The service at the beach during the day made it so we could relax completely and the evening over amazing dinner options and a sunset view with soothing live music was a dream. The private cozy ocean front and snorkeling options right next to the room felt like an adventure a few steps away. We very much hope to return one day
Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loved the private beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this beautiful place!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jodi

Stayed 5 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.
Stayed 7 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Azahea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with complete services at competitive prices. 5 star food at restaursnts no complaints, flavorful many choices. Snorkeling on site no need to pay extra or travel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan Ponce

Stayed 5 nights in Aug 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, quiet, friendly, professional service and great restaurants, and super dive operator on site, Scuba Du.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice , we enjoyed our time here. The staff and service was excellent. The beach and pool areas were very nice. You can snorkel right off the beach. Would definitely come back and recommend to others. The only thing that bothered us was the noise outside our room at night, seemed to echo. We stayed in the bldg with long corridors. Some rooms had extra doors to quiet the room but we did not have that. Other than that everything was excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the snorkeling, the food is great and the staff are super friendly. I also like that you can rent a car for the day right at the resort, super convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paulina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Flora, fauna, nice house reef for snorkelling. Helpful staff, courtesy Trek bicycles for day excursions, well-appointed gym and fitness areas.
Stayed 7 nights in Aug 2024

10/10 Excellent

Genevieve Trevino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, very attentive to their guest and welcoming. Food is excellent with plenty of choices. The grounds and rooms are kept well manicured and clean.
Stayed 11 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel. Even though there were quiet a few other people staying there, it always felt quiet and private, never felt crowded. The room itself was nice and kept very clean. The bed was very firm, which is not what I like. But that's just my personal opinion and nothing wrong with the hotel. Other than that, I found the room very comfortable and have nothing to complain about. They gave me fresh bottles of free water every day which I appreciated. Every single staff member that I came across was super friendly and professional. They all were willing to help with anything you may need. I can't say enough about how accommodating and friendly the staff is. They have their own sandy beach, which is not common on Cozumel. There was good snorkeling right there where you can walk in. I appreciated that as well. They have an onsite scuba shop, called ScubaDu. They were also great and I will definitely use them again. If you're going to be diving, you can't do better than the combination of this hotel and scuba shop. Being able to wake up and get right on the boat at your hotel is very convenient, as well as their dive masters and boat crews are top notch. If there was anything I found lacking at this hotel, it was the food. It was just ok. So, I just started driving into town to eat, which is less than a 10 min drive. I found incredible food at the local restaurants and it was a fun part of the trip to try new places.
Stayed 4 nights in Jul 2024

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Everyone we engaged with was friendly, helpful. The place is beautiful and it has a new feel to it and the food is amazing! the view is stunning, amazing sunset. I'd compare this to our stay at 4 seasons/ Bora Bora; that's how good our experience was.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2024

8/10 Good

Jan Fredrik Olof, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, and exclusive resort with its own corral reef, beach, and pools. Amazing staff and excellent food options
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect!!! First and foremost beautiful friendly helpful people!! And absolutely immaculate gorgeous surroundings!! Could hardly be better!!! Paradise!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Anisol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, the beach is stunning
Stayed 2 nights in Apr 2024

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 5-stars. Everything was cleaned and maintained to detail. Never saw any trash or messes. The “backyard” is a tropical reef with a pool and 2 bars/restaurants. Happy hour every afternoon. The room was spacious and serviced daily. My only complaint is that the room’s bathroom had no privacy. The only door was to the toilet and it didn’t have a lock. It’s fine for a family but otherwise, no privacy out the shower or at the sink.
Stayed 6 nights in Jul 2024