Find Hotel with a Concierge in Punta Cana

"This is actually one of the Best resort I’ve stayed at everything from ambiance, food the staff was 100/100!! Francisco made sure food was good at the buffet Juan at the front desk was excellent help! Jovany, Ester and Ortuño made sure me and my family had a wonderful experience i can go on on! Thank you! "

"AWESOME 10/10"

"We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! "

"Very great Hotel. I did not get a upgrade. Pool need som maintenance. Otherwise everything was in great condition "

"The property was well maintained and the staff was very friendly. Especially Emmanuel and Jonathon at the lobby main bar. They made sure everyone was taken care of. The swim up room was clean and spacious. The food was delicious. The only thing that I really didn’t like is the Spa. I would not recommend. It was very unorganized. I did not receive the 75 min Hot stone deep tissue massage that I reserved. I got a 50 min massage that did not include deep tissue or stones. Then upon checking out I...

"Probably the best resort I’ve ever stayed at. Staff is amazing! Restaurants are fantastic. Room was perfect. They go above and beyond here!!"

"Elevators - nice since I was handicapped during the trip, No kid pools, quality alcohol and many food varieties "

"First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service....