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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
Luxury resort on the beach, with 13 outdoor pools

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Garden view
Terrace/patio
Outdoor wedding area
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
The current price is SAR 1,980
SAR 1,980 total
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Sofa bed
  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Standard With View

Minibar, in-room safe, individually decorated, desk

Suite Standard With View

  • Sleeps 2

View all photos for Quadruple Suite Standard With View

Spa | Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy

Quadruple Suite Standard With View

  • Sleeps 4

View all photos for Family Room -6 Guests- Deluxe With View

Minibar, in-room safe, individually decorated, desk

Family Room -6 Guests- Deluxe With View

  • Sleeps 6

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Exterior

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8.4 out of 10, Very Good, (4248)
The price is SAR 2,050
SAR 2,419 total
includes taxes & fees
25 Feb - 26 Feb
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About the neighborhood

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 23 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury all-inclusive resort near Arena Gorda Beach
Close to Cana Bay Golf Club, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort provides a free breakfast buffet, a golf course, and free water park access. This resort is a great place to bask in the sun with a private beach, a beach bar, and sun loungers. Treat yourself to a manicure/pedicure, a body treatment, or a facial at Rock Spa, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes and Pilates classes are offered at the health club; other things to do include scuba diving and volleyball. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a lazy river, a waterslide, and 3 swim-up bars
  • Free self parking
  • Free bicycle rentals, babysitting (surcharge), and wedding services
  • Multilingual staff, a 24-hour front desk, and a billiards/pool table
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 1775 individually decorated rooms include comforts such as private outdoor hot tubs and 24-hour room service, in addition to thoughtful touches like furnished balconies and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars, 20 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Toro
  • Gallos
  • Ciao
  • Ipanema
  • Isla

Things to do

  • 13 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Golf course
  • Lifeguards on site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

Is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay.

How much is parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, volleyball, aerobics classes, and more.

Where is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort located?

Nestled on the beach, this Bávaro resort is 3 mi (4.8 km) from Punta Blanca Golf Course and 3.1 mi (4.9 km) from Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 mi (10 km).

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 831 out of 1717 reviews
Rating 8 - Good. 323 out of 1717 reviews
Rating 6 - Okay. 264 out of 1717 reviews
Rating 4 - Poor. 119 out of 1717 reviews
Rating 2 - Terrible. 180 out of 1717 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KHALED, DORAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all
Stayed 1 night in Feb 2025

10/10 Excellent

Bernie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute at the hard rock we never ran out of things to do we are definitely going to go back and can’t wait
Stayed 5 nights in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. No “latin” bars. Club played house music and another bar played American music. Did not like the fact that some of the reps seemed more like sales people. They tried to sell me stays when I arrived and also as soon as I checked out.
Stayed 5 nights in Jan 2025

2/10 Terrible

John

Rude staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ramiz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of different areas, multiple pools beautiful long walks great place
Stayed 4 nights in Feb 2025

4/10 Poor

Mathew

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The lights attached to our bed faulty anytime you bump the headboard. One of the lights will turn on the fridge in our room smelled so bad like vomit although some staff was friendly some were rude and not helpful. The property wasn’t well kept, there was trash in the pond, in the sand at the beach. We got to see the same hairnet right by our room for like three days while we were there. It didn’t even seem like tipping helped grab the staff’s attention. If you wanted a drink or a snack you had to get up from your area and walk to the nearest bar, food truck or drink truck. The hotel was so massive that if we did not spend the extra money renting the golf cart, it would’ve been miserable walking around from area to area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con millones de amenidades, diversión para toda la familia. Deben mejorar urgentemente su fuerza de ventas, son muy insistentes a nivel de 7 personas para una presentación que se supone era de 90 minutos y duró mas de 2 horas y media. La comida excelente, la gran mayoría del staff da la milla extra. El licor no es consistente en todos los bares, eso puede mejorar! Lastima no recibimos upgrade de habitación y tampoco nos pudieron dar el late check out. Repetiremos igualmente este hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Esmeralda, Camden

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was clean, food was not no good only food that was good was from restaurants Zen. The people they have at the hotel selling property they insist to much they don't let you enjoy the hotel. The hotel is not bad but i was expecting more for example a night club! They don't have not night club and the drinks had bad taste all times i only could drink water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenneth

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Saerom

Traveled with family and small children
Disliked: Staff & service
The staffs are very unfriendly The shower water is too low it feels like didnt took a shower The foods are very limited and not so tasty the meat were so hard to chew there were not much seafood
Stayed 7 nights in Jan 2025

4/10 Poor

Genesis Mass

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Summary: Great hotel, rude staff. The property facilities are clean and well-maintained. The night shows and entertainment are exceptional, with a talented cast. Food and drinks are high quality and enjoyable. The spa experience was excellent. Areas for Improvement: 1. Room Cleanliness: The balcony was poorly maintained (larvae on the wall, bird droppings on the chairs, and dirty tub with rusted handles). The minibar was not stocked upon arrival. 2. Housekeeping Service: Daily cleaning was inconsistent. I had to request room cleaning every day as my room was still unclean by 3 PM, even after being out all day. 3. Staff Attitude: While the spa staff were wonderful, interactions with other staff members fell short of expectations. The receptionist was rude and uncommunicative, and a server near the pool openly expressed dissatisfaction with their job, creating an uncomfortable environment for guests. 4. Checkout Experience: During checkout, the receptionist rudely asked why we were checking out late, despite us having reserved a late checkout the day before. After we explained, the receptionist changed their tone, but the initial interaction was very unpleasant. While the hotel has great strengths, significant improvements are needed in room cleanliness and general staff professionalism. These issues impacted my overall experience, which is especially disappointing. I would personally not return to a Hard Rock Hotel and would not recommend it.
Stayed 3 nights in Dec 2024

6/10 Okay

Saikiran

Disliked: Property conditions & facilities
The washroom showers are horrible along with the room given AC didn’t work and can see signs of mold and damage to the ceiling.
Stayed 2 nights in Jan 2025

6/10 Okay

Lazaro Romilio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was too concerned about getting us to sit at a club sales meeting, the food wasn’t all that beat except for El Toro restaurant, All staff members were absolutely great
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do you can never be bored. Lovely beach area, shopping, casino, so many restaurant options!
Stayed 7 nights in Nov 2024

6/10 Okay

Ofer

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Place is huuuuuge!! Need shuttles to get around but need to wait approximately 20 min to get one.getting into restaurants was miserable 30 minutes. Foid was mediocre. Staff not helpful. Bern to havari and majestic much better. Will mot return to hardrock
Stayed 6 nights in Jan 2025

10/10 Excellent

ALFONSO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for food, shopping
Stayed 4 nights in Jan 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the stay in Hard Rock Hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexander

Stayed 4 nights in Jan 2025

4/10 Poor

Vedesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is nice but most of the staff is racial and rude and the fact that it is all inclusive and you still have to pay for bowling and all other games and also you have to pay for drinks at the disco and some of the pools are only for VIP guest . So for me it’s too expensive compared to sandals where everything is included in the price .
Stayed 7 nights in Jan 2025

6/10 Okay

Flora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, lot of activities to do within complex. Food not so good, at least not what you expect for a 5 star resort.
Stayed 6 nights in Dec 2024

6/10 Okay

Jace

Traveled with partner
Disliked: Cleanliness, staff & service
The English of many staff members was poor and the service provided was lackluster
Stayed 5 nights in Jan 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Rating: ★★★★★ My stay at the Hard Rock Hotel & Casino Punta Cana was nothing short of fantastic! From the moment I arrived, I was impressed by the overall experience. The property was nice and clean. The staff took great care to ensure that all areas, from the lobby, restaurants to the rooms were spotless. The service was exceptional. Every staff member I interacted with was friendly, attentive, and went above and beyond to make my stay enjoyable. Especially my Mayordomo (Eliezer) I gave him five Stars ⭐️ The facilities were top-notch. The pools, spa, and casino were all well-maintained and offered a variety of activities to keep guests entertained. I did enjoy the Michael Jackson Show. The resort is located in a beautiful in area in Punta Cana that feels safe and quiet, making it perfect for relaxation. I appreciated the variety of shopping and dining options available on-site. Each restaurant offered a unique experience, and the food was delicious! Especially the Marketplace. My Only Complaint: The only issue I encountered was with the jacuzzi. While it had hot water, it didn’t produce bubbles, so I couldn’t enjoy a proper bubble bath. Despite this, everything else was very well maintained and clean. Overall, I highly recommend Hard Rock Hotel & Casino Punta Cana for anyone looking for a luxurious and enjoyable all-inclusive experience. I can't wait to return! My next trip will be in December! Thanks 🙏 everyone!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Jan 2025