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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Escape to paradise with pristine beaches and crystal-clear waters. Indulge in rejuvenating spa treatments, gourmet dining options, and endless activities.

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • All inclusive
  • Gym
  • Housekeeping

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Excellence Punta Cana - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
9.4 out of 10, Exceptional, 2,300 reviews
Excellence Punta Cana - Adults Only All Inclusive

About the neighborhood

Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 17 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Luxury all-inclusive property near Macao Beach
Near Sirenis Aquagames Water Park, Excellence El Carmen - Adults Only - All Inclusive provides 4 poolside bars, a swim-up bar, and a beach bar. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment, and aromatherapy at MIILE, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include volleyball, scuba diving, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and shopping on site.
Other perks include:
  • 6 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, a porter/bellhop, and barbecue grills
  • Guest reviews speak highly of the dining options, beach locale, and pool
Room features
All 492 rooms boast comforts such as 24-hour room service and free international calls, in addition to perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with cable channels
  • Furnished balconies or patios, eco-friendly cleaning products, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 15 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence El Carmen - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only - All Inclusive?

Check-out is at noon.

Does Excellence El Carmen - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, soccer, tennis, and more.

Where is Excellence El Carmen - Adults Only - All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1285 out of 1795 reviews
Rating 8 - Good. 277 out of 1795 reviews
Rating 6 - Okay. 127 out of 1795 reviews
Rating 4 - Poor. 45 out of 1795 reviews
Rating 2 - Terrible. 61 out of 1795 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire property and amenities where immaculate. Staff were great from the greeting at the front steps to all dining, bar and entertainment staff. Resort is beautiful and nicely landscaped. All restaurants throughout the property had great food and plenty of options for all. A perfect resort for any couple looking to get away!
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert, AUBURN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will return to this property. Everything was easy and without any hassles. The staff was friendly and accommodating. It was quiet and relaxing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Edward Randolph, Winchester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities but lacked public pools for socializing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Steve Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, property conditions & facilities
I will visit again!
Stayed 4 nights in Nov 2024

8/10 Good

Samah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and beautiful but the rooms need some upgrading
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeannette

Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

Devon

Traveled with partner
Liked: Staff & service, property conditions & facilities
So much fun. The beach merchants get to be a little much but all in all it was great. We will be back for sure. The restaurants we went to were awesome. The food was good for the most part but the portions were a little small for me personally.
Stayed 6 nights in Jan 2025

6/10 Okay

Ellie

Traveled with group
Liked: Cleanliness, staff & service
It was alright overall, small property where everything is closed by. However, the foods could be better. Staffs are friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations! We will for sure return!
Stayed 7 nights in Jan 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, amenities
GREAT PLACE TO STAY, OUR SECOND TIME.
Stayed 5 nights in Jan 2025

10/10 Excellent

Prissy Familia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richie from front desk, DJ LAMA, Brenda, Genesis from the beach, Rossy, Epjitanin, ines, Alberich all exceed with their attention to detail and incredible customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

stephen scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was delayed by about an hour after check in time. After that it was wonderful. Resort, staff, dinning and drinks incredible. Will definitely go back to Excellence resorts.
Stayed 7 nights in Dec 2024

6/10 Okay

LaQuesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude staffed worst experience with staff anywhere we have stayed out of the country
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! room service food not so good but, there are a variety of restaurants in the resort.
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the landscaping and architecture were lovely. Some of the food was very good, some not so much. Staff and service were very good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool atmosphere. Very clean and not so busy you can’t get chairs. Restaurants had a lot of good options. Few notes on food areas. The main buffet has decent selection. However the food was often cold. Eggs being brought out in a new pan were cold right when taken. Throughout the restaurants they had the seafood house, that was the most dissatisfying. The surf turf dinner was not good. Small lobster tail. The “ ribeye” was not a ribeye. It was more like a pounded flank steak and they could not get the cook to medium rare. Always over done. Some menu items crossed. The same ribeye at lobster house was the same at the French restaurant. Main bars had decent selection of liquor. There were some beach bars that had top shelf. Beach is a short walk from pool. One thing annoying at this resort is the constant bombardment of executions. You get hit up when you bring in luggage. When you’re at the pool. And on the beach. They are non stop in your face to book excursions. Also, they are allowing vendors to sell jewelry, fake handbags, and other junk on the beach. At times there were non stop in your face haggling. Pool areas and beach front were always clean and able to get chairs and the waitstaff was wonderful about bringing drinks, food and checking in on you. The rooms were big, good amenities, how ever something was off with the electrical. Could barely charge a phone. The AC would not stay on and could not keep the air flow moving. It said it was 68. Lowest it could go
Stayed 7 nights in Jan 2025

6/10 Okay

Kerrian Alecia

Traveled with partner
I booked a honeymoon suite that was full of ants , refrigerator and tv wasn’t working . I waited 40 mins to get serve at restaurant. Will not return
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Genell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great vacation at Excellence El Carmen. Quick check in. Tons of good food options—and the drinks were good. We especially enjoyed margaritas from Joan at the lobby bar, and Belen and Yudeli made sure our favorite table was waiting for us every morning at The Kitchen Table. Many other great waiters and wait staff all the restaurants—wish I could remember more names.
Stayed 7 nights in Jan 2025

10/10 Excellent

William Blake

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with a lot of options for food! Staff was very nice and welcoming!
Stayed 6 nights in Jan 2025

10/10 Excellent

Charles Peter, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's travel service was excellent: flight, transfers and resort bookings all in one place. Only comment: Expedia's virtual assistant needs some better AI. We chose return flights with WestJet because they suited our needs, but I was not impressed with their baggage service or the plane from PUJ to YYZ. Excellence El Carmen was the best adult all-inclusive we've visited so far. We chose it because of a prior great experience at an Excellence property in Mexico. Best choice of restaurants we've encountered (with no reservations required.) Most bars were very well stocked and the bartenders ranged from good to excellent. We had booked an Excellence Club level room and were very happy with the perks and amenities that came with it. Whether we go back to the Dominican Republic or to a different country, we will always look for an Excellence property first.
Stayed 7 nights in Jan 2025