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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Lobby sitting area
4 bars/lounges, swim-up bar, poolside bar
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar

Room options

Available filters for rooms
Showing 31 of 31 rooms

Junior Suite, Connecting Rooms, Courtyard View (Superior, E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Courtyard View (Superior, E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 8 min walk
  • Iberostar Golf Course - 6 min drive
  • Punta Blanca Golf Course - 6 min drive
  • Cana Bay Golf Club - 8 min drive
  • Cortecito Beach - 19 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Upscale all-inclusive property near Arena Gorda Beach
At Hotel Riu Palace Punta Cana - All Inclusive, you can look forward to a free breakfast buffet, an adjacent golf course, and free water park access. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and a body scrub at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, surfing/body boarding, and parasailing. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 4 indoor tennis courts, express check-out, and express check-in
  • Babysitting (surcharge), beach towels, and luggage storage
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 676 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Patios, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Patio

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Palace Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Punta Cana - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Punta Cana - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Iberostar Golf Course and Punta Blanca Golf Course are also within 2 mi (3 km).

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Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1182 out of 2235 reviews
Rating 8 - Good. 563 out of 2235 reviews
Rating 6 - Okay. 273 out of 2235 reviews
Rating 4 - Poor. 93 out of 2235 reviews
Rating 2 - Terrible. 124 out of 2235 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay there again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amenities- you do not have to leave the resort!
Stayed 4 nights in Jan 2025

10/10 Excellent

Gissel

Liked: Amenities
We really enjoyed our stay here. Staff is super nice and friendly. I would highly recommend it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 10 nights in Feb 2025

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort offers outstanding services and boasts a beautiful beach. The facilities are impeccably maintained, and the activities and night shows are truly top-notch. The staff's attention to detail and dedication to guest satisfaction are remarkable. I highly recommend this resort and give it a perfect 10 out of 10.
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Very nice place with plenty to do, you don't have have to go out if you don't want to,or, just relax. Enjoyed the beach, pools, variety of food, drinks, night entertainment and waterpark.
Stayed 3 nights in Feb 2025

8/10 Good

Clandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, has one of the best buffet I have ever seen in at all inclusive resort. The only downside is that after midnight there’s nothing going on except for the tiny sport bar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort, Fun parties, great food.
Stayed 8 nights in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities
The resort is nice and the staff is amazing, lots of activities to do and the beaches are amazing, the only complaint I have is that we show 2 roaches in our rooms bathroom and another in the buffet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing. Not your traditional go get a drink yourself but service everywhere and never long to wait. Shows are good and everything was a blast. Will return again
Stayed 7 nights in Feb 2025

10/10 Excellent

shari lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i took my adult sons and daughter in law on their first international vacation. We all loved the RUI palace. Staff is A one, everything was super ! We highly reccommend!
Stayed 7 nights in Feb 2025

10/10 Excellent

Keith Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so family friendly with safe and big water park for adults and kids. Very clean facility, beautiful beach, easy to get around with all inclusive food options for all, including gluten-free options. We enjoyed our stay so much. The hotel staff were all so friendly and welcoming…always with a smile and happy to serve us. Thank you!!! We’ll be back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice people.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff and great beach.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pools and variety of foods are excellent!
Stayed 6 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Grounds were beautiful and very well kept. Female bartender at the Daiquiri Bar during the evening hours was an exceptional hostess. If there was one small criticism of Pepe's, the food was lacking variety and could use a "make over".
Stayed 7 nights in Feb 2025

10/10 Excellent

Anny E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property except the rooms. There’s too much humidity in there. But I will definitely go back again
Stayed 4 nights in Feb 2025

8/10 Good

vineela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Dec 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. This property was beautiful and I would definitely stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert Deshaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 4 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience in this hotel. The food was terrific, the staff was very professional.
Stayed 10 nights in Dec 2024

8/10 Good

TUMEN N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was good, Staff is nice. Overall very good resort. Rooms and bathrooms are big enough . In some rooms, there are problems like, toilet flashing, room AC thermostat and few pillows. Entertainment, night show were not good.
Stayed 7 nights in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 5 nights in Jan 2025

10/10 Excellent

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best place i ever stayed
Stayed 3 nights in Dec 2024