Find all hotels by Palace Resorts in Puerto Juarez from SAR 1,937

"First thing first, do it. If you are debating if you should go or not, it’s great. Of course food could be better, drinks & what not but let’s face it the trip is for the littles, right?! Waterpark was fun, hours are 9-5. Kids club, my 8 year old loved. We put her in 1 day from 9-12 with a friend she met. They did sand castles, drank virgin daiquiris, arts & crafts & the trampoline park. (The trampoline portion was an extra $15, but kids club was free) We bowled one day, 1 hour was $60, but so worth it during the day to get out of the sun. No one was in there, tends to get busy after waterpark hours. Night entertainment is so fun! Early entertainment starts around 6:30-7 for kids, then the later it gets seems more adult fun until around 10. Reservations for dinner, good luck. We were lucky enough to get one reservation before 8:30. We ate at the zen, bbq joint, buffet, the score sports bar & the steakhouse. All were pretty good! Very small portions at the sports bar, just fyi. I am not sure if we went when they were extremely busy but this was a spring break trip. We had to reserve chairs with towels by 6:30-7 am to get a spot to sit. The coffee shop, if you want coffee in the morning it’s about a 30 minute wait. Like I said, not sure if this was related to the massive amount of people or this is a normal thing. Check in process takes forever, IF YOU ARE AN EXPEDIA MEMBER you have your own check in line, we did not know this until check out unfortunately. A must,"

"The structure the hotel is perfect to see the ocean "

"Staff was amazing always clean and easy to be around."

"It was my first time in mexico and i must say i just loved this vacation❤️"

"Beautiful!!"

"Levi was AMAZING!!! Top notch service!"

"This property was very nice and friendly the only down fall was there was a LOT of children so when u wanted to relax by the pool it was hard. Maybe next time I will try and adults only. The staff were amazing the food at the resort I have to say was the BEST all inclusive food yet. Drink were great room was very nice and clean. Definitely recommend."

"Always stay here. Love everything about this resort. Cant wait to see what the remodel will look like"

"Great place!"