Find all hotels by Palladium in Puerto Cancun

"The staff were friendly and the service was outstanding!"

"All good"

"My happy place. "

"It was an amazing experience right from welcoming us to leaving back to airport . Staff are really friendly and always cordial . Rooms were cleaned and stocked everyday . The property is beautiful and not old . The night time shows and activities were good enough to keep us entertained for couple hours with new things each night. The beach view room is excellent with enchanting sunset and sunrise . No complaints with breakfast since they had quite a good spread . The ala carte restaurants are also good out of which Asian was the best . The only thing I would recommend Is to have at least a couple Asian cuisine in their buffet menu . The beach is stunning and the service is excellent wherever u go . "

"Excellent customer service - resort rooms could be updated/renovated - resort grounds well kept - lots of activities to do at Riu resort."

"10/10–if you’re even thinking about this property, don’t think and book. It’s not one of the resorts that is talked about often enough on social media. This is a very family friendly resort so if that’s not your vibe, look elsewhere. Lots of activities for the kids in the kidz zone, which they post schedules for daily but my kid just loves the sand and beach. Food was fantastic, even the buffet and same goes for room service! All staff are super friendly and accommodating. We were lucky enough to get upgraded to the master suite, which truly made our trip even better. The room was giant with an enormous bathroom and a wrap around balcony with views for days. I would absolutely recommend the resort to all of my family and friends and look forward to come back soon. Thank you for the hospitality! "

"Very nice hotel and great food! Employees are very friendly"

"Very clean. All the restaurants had their perks. Easy to book a reservation for dinner every time. Pools were cleaned daily and decently maintained. Buffets were always stocked and always clean (wiped down with attention to detail). Entertainment team was excellent and night shows were great."

"Loved my stay there. The resort was quiet and the staff is sooo attentive to you. The beach is beautiful and clean and the pool is nice too. I did have a suite with noisy neighbors at certain hrs so just an fyi that unfortunately you can hear your neighbor if they're loud. Food was really good. If you visit the buffet make sure you ask the chefs there to make you the stuff they're offering. Most of them spoke english. For example, they make your omelet/eggs how you want it in the morning or they did a beef stir fry on the spot for dinner, depending on the menu night. I would have to say their desserts weren't the best. 2/5. But all the other spots, the actual food was good!! I did inclusive so drinks were unlimited and you could ask them to make drinks without the liquor. There's a 24/7 coffee/cafe which was so convenient and delicious. Bottled water was unlimited. If you want to relax. This is the spot. It's family oriented and overall I felt safe and relaxed. My stress definitely melted away."