Find Luxury Hotels in Akumal

"Major upgrades since 2024! We came two spring breaks in a row 2024 and 2025… loved our trip in 2924 but completely blown away by the upgrades in 2025. It wasn’t just cosmetic, the food was much better this time around, and guest services seriously stepped up their game. It almost felt like new money or leadership was just injected into the resort. Very tempted to return for a third year in a row."

"We enjoyed our time here. Our kids loved the kids club events. Good food, nice staff and great vibes. Lots of staff made our stay enjoyable…wish I could remember all their names….Shoutout to Osvaldo at check-in, Damian - bike tour guide, Cynthia/Juli…all the lovely staff at kids club. "

"We loved our time at Grand Tulum! The Hotel and grounds were incredible and well maintained. The hotel staff were all friendly and helpful. Tons of activities for the whole family - We will be back for our next vacation!"

"The service is spectacular. The property is gorgeous and clean. The staff is great, the food is really good for an all inclusive and many options. The water is amazing. We didn’t want to leave. Just go. You’ll see! 🍻🌮🐢🌴😎🙌"

"Overall we had a great experience and will likely go back again. The staff and service were spectacular. A good variety of food options and the quality of food was great. The rooms were spacious and clean. Would definitely recommend this resort. "

"Reception lobby area was beautiful, and staff everywhere were very attentive, helpful and nice. I was driving and I thought property directions were challenging. In addition, I somewhat lucked into a decent parking area that I was able to repeat all three days, but this was not easy due to minimal signage."

"All around great property."

"Great stay! Rooms were exactly as posted, they are not modern and show wear and tear but are very clean, spacious and well designed with a fantastic beachfront patio/eating area. Beach location is the best in the area and beach is well maintained. Pretty good snorkeling right off the beach, we saw lots of tropical fish and stingrays. The beach has beautiful soft white sand. 😍 All staff we encountered were lovely and helpful. Food can be ordered to the room, pool or beach and is very tasty and reasonably priced (breakfast under $10 USD). There are more dining options in Akumal, about 6 mins drive away. Terrific margaritas at the bar next door! The guests when we visited were mostly older couples but several families with young kids as well. The hotel had a friendly and relaxed vibe and was very quiet after dark. Access road was extremely bumpy but manageable at a slow speed in our rental sedan. Great proximity to many cenotes and Xel-Ha!"

"Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!"