Find All-inclusive Hotel in Akumal

"Very good "

"This was our second trip to this resort. We enjoyed the easy access from one area to the next, and especially enjoyed the long walks on the beach. We loved the area around the infinity pool at Akumal. Our room was clean, and housekeeping did an excellent of tidying and restocking every day. The entertainment was enjoyable. we are already planing our next trip!"

"Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation. "

"The customer service and hospitality at the buffet and restaurants were excellent at this resort. They were all so kind and accommodating with my girlfriend’s gluten allergy. The breakfast buffet was phenomenal. The dinner buffet was decent but nothing to write home about. However, you have the option to book a dinner reservation at one of the restaurants. The restaurant food was absolutely fantastic. As for the amenities, there were three pools (one of them with a swim up bar). But I spent most of my time snorkelling at the beach. You can borrow a snorkel free for one hour and for a whole day for $15USD. The hotel room was clean for the most part. However, the bathtub was quite dirty. We requested the front desk to clean the bath tub and they told me that they will inform housekeeping. Our bathtub was still gross the next day. I guess they didn’t inform housekeeping at all. The front desk could’ve been better. Other than that, this resort was overall great. I highly recommend to everyone."

"We had a fantastic stay. Kitchen on site with delicious food. Great service and great location. Our host Tony was very helpful and super friendly. Best snorkeling we had all trip in the area was literally right in front of the hotel."

"The staff was so courteous and polite. Best experience ever "

"The staff was friendly and helpful "

"Our first time vacation in Tulum, Mexico. Was really excited about it but it didn't meet the expectations. The hotel is in a remote location and there was to transportation out of hotel to the Tulum city or surrounding areas! You either have to have a rental car or taxi! I was so surprised that a 5 star hotel didn't have airport pickup in their all inclusive packages! Had to pay almost $200 extra to go to hotel and back in airport. Hotel facilities was ok. Junior suit should have slippers to use in the room but there wasn't any! Bathtub and sinks Water wouldn't clear fast. Villas are spread out too far. Had to walk 10 mins from the room to lobby and buffet areas every meal time! There were carts/ trains available with a wait. Food options was ok but full of pork!! It was just disgusting that they would put pork with chicken and beef without any label on which is what!! Breakfast had minimum varieties mostly eggs everywhere! Instead of giving that much alcoholic drinks for free, they could've given us fresh coconuts! Instead they were selling coconuts for $800 pesos each!! All inclusive option didn't include all the restaurants within the Grand Tulum hotel area which i didn't know, otherwise i could've booked in Luxury Akumal or Sian kan! Grand Tulum had better reviews online. Anyway..overall an average experience. Might look for othet hotel options next year. "

"Its a beautiful and quiet property. The villa was beautiful and very spacious. It had 2 full bedrooms with 2 full bathrooms, kitchen, and living room. Its great for families with children. Location is about 30 minutes from Playa del Carmen."