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"Our stay at Fairmont Château Whistler was good but didn’t meet expectations for a luxury resort at this price point. The location and facilities were beautiful, and the ski valet service was excellent, but service details fell short. Check-in was delayed past 4 PM due to a room issue, though they offered a C$100 credit. Housekeeping was inconsistent—we had to request toilet paper twice, and towels were never removed, only added, making our space feel cluttered. The mini-bar was never restocked,...

"Good location , helpful staff , clean nice room "

"They need to invest in carpets lots of stains .. damages furniture "

"The room was clean and comfortable. The location was walkable and close to great restaurants and shopping."

"Great location and lovely bar and restaurant "

"Not the property fault but we had a dog next door that kept us awake Got back to the room on our last day to get an early sleep but ended up leaving and going home do to the dog constantly barking. Felt for the dog beating left alone all day Stay away from the spa was a massive disappointment "

"I had to wait two hours for my room to be ready without any confirmation on the timing. Later, I forgot my jacket at the breakfast restaurant, but staff initially told me it couldn’t be found, even after checking with hotel security. Only after I insisted they open the jacket cabinet did I find it there. Better communication and thoroughness in handling guest requests would improve the experience."

"Stayed for one night for business. Great spot, good amenities, nice room."