The Sutton Place Hotel Vancouver

4.5 star property
Eco-certified Vancouver hotel in Central Vancouver with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
The price is SAR 527
SAR 632 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 12 of 12 rooms

Premium Room, 1 King Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 King bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sutton)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room (2 Queen beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Classic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Classic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sutton)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
845 Burrard St, Vancouver, BC, V6Z2K6

What's nearby

  • Vancouver Waterfront - 11 min walk
  • Vancouver Convention Centre - 12 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • BC Place Stadium - 13 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬1 min walk
  • ‪Coast Restaurant - ‬3 min walk
  • ‪Earls - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel near Canada Place
Located close to Canada Place Cruise Ship Terminal and BC Place Stadium, The Sutton Place Hotel Vancouver provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Vida Spa, the onsite spa. The on-site restaurant, Boulevard Kitchen, offers brunch, lunch, dinner, and happy hour. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, a front-desk safe, and a 24-hour front desk
  • Concierge services, a gift shop, and a banquet hall
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 397 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free internet and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (800 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • Massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does The Sutton Place Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Sutton Place Hotel Vancouver pet-friendly?

Yes, The Sutton Place Hotel Vancouver allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Sutton Place Hotel Vancouver?

Self parking is available for CAD 55 per night.

What time is check-in at The Sutton Place Hotel Vancouver?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Sutton Place Hotel Vancouver?

Check-out is at noon. Late check-out is available for a fee.

Where is The Sutton Place Hotel Vancouver located?

Located in Central Vancouver, this spa hotel is steps from Robson Square and Robson Street. Canada Place and Canada Place Cruise Ship Terminal are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2074 out of 3082 reviews" "
Rating 8 - Good. 604 out of 3082 reviews" "
Rating 6 - Okay. 225 out of 3082 reviews" "
Rating 4 - Poor. 103 out of 3082 reviews" "
Rating 2 - Terrible. 76 out of 3082 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Cristina

Traveled with family
Disliked: Staff & service, amenities
Customer desk rude when we checkout she ask if we have any complains and start yapping and didn’t hear any of our complains! And we didn’t received our food voucher per stay won’t coming back this hotel at all!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff! Everyone we interacted with were genuinely happy, friendly and helpful. It really made our stay extra special with how nice we were treated. Great spot. Will plan to stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo-Anne and Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and managers!! Restaurant was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Halyma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Mary-Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, awesome location, and beautifully updated rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeen Ting

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable. Loved the location close to everything
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Dec 2024

10/10 Excellent

tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
C
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourites to stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Vancouver didn’t disappoint again , another great stay
Stayed 1 night in Jan 2025

10/10 Excellent

KYUNG, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, professionally decorated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were updated and very nice. Service from the staff was above and beyond.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, very helpful, found me cheapest overnight parking in the area. Concierge and waitstaff also helpful with local entertainment options.
Stayed 1 night in Jan 2025

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, Canada line short walk away and all kinds of eating, shopping opportunity close. Very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Charleen, Port Clements

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful classy clean hotel with great service and is close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton is always a really nice hotel to stay at. The room wasn’t as clean as I would like. I found a nail clipping and some hair in the bathroom. And there’s like some stains of spilled coffee on the back of the bathroom door just a few things like that. Other than that, I would still stay here and I should’ve mentioned it, but I just didn’t have the energy.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and charm.
Stayed 2 nights in Jan 2025

2/10 Terrible

Engin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater did not work till 4 am, could not sleep at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Hermy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Excellent customer service. Great food.
Stayed 2 nights in Jan 2025

6/10 Okay

Abraham

Traveled with family
Liked: Amenities
Disliked: Staff & service
El staff del front desk nefasto, todos son muy groseros, poco serviciales, pareciera que todo el tiempo están molestos y te están haciendo un favor, pésima experiencia.
Stayed 3 nights in Dec 2024

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Jan 2025