Find Historic Hotels in Playacar Fase I

"This was our 4th vacation at a Riu Palace, first one at this particular resort (Playa del Carmen)..we stay with them because the people, service, dining and resort are always fabulous the only slight negative on this trip was that due to the continued very hot weather, the swimming pools water was warmer than what i prefer...still swam them every day as well as the ocean"

"There is a lot of great wildlife on the property as it is right beside Xcaret. Having two private entrances to Xcaret is great as it takes many days to fully appreciate everything in Xcaret. Staff are very friendly and accommodating. Lunch and breakfast food selection options were great. Dinner selections were very varied. For the most part the property is kept very clean but could do better job picking up cans and glasses around the pool areas at the end of each day as you found the odd ones still around the next morning. The bartenders are not very good making the fancy cocktails as they should be made but they do not skimp on alcohol. Service in the al la carte restaurants was not consistent but upon request they were responsive. This was our 3rd time at this hotel and overall we would return again."

"Amazing definitely would come again "

"We had the most amazing 5 days at the Hilton adult only resort! The staff were exceptional, very friendly and accomodating to our dietary needs (gluten free). One of the managers Ana was particularly kind and often checked in to make sure we were satisfied with all services, she even called our room to thank us the night before we checked out. I would recommend this resort to anyone wanting a fun but relaxing holiday and we hope to return in the future! "

"Everything was great, from the food choices to the access to the beach to the entertainment and shows. The only negative I would say is that they don’t have elevators and the resort is so spread out, it takes a while to walk from your room to the restaurants. Also, the map of the resort was totally wrong. We had to walk even more, because we had to ask for directions to several restaurants because the maps were totally wrong."

"everything was right and OK"

"This was mine and my husband’s first time here and it was a great trip. The service from every single staff member was spectacular. It felt very safe. We drank top shelf liquor free of charge. The beach was beautiful and we never had an issue getting a cabana. The pools were nice but not really our vibe, as those were where the party animals were. I’m only 40, but preferred the quiet beach area over the party pool. There were also drink servers on the beach as well as close by bars. The food was mostly really good, but a lot of small portions. We got a basic room and it was plenty spacious. The resort itself was really beautiful. There were all kinds of animals casually roaming around. It is a big place but we had no issues with the amount of walking. Plus, it was big enough where it never felt crowded. Overall, I would highly recommend this place."

"This place was amazing other than the buffet. We weren't fans of the buffet but we could just be spoiled. All the other food was great and everything else was amazing "