Find Hotels near Playa Del Carmen Airport (PCM)

"Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again. "

"We enjoyed the rooftop pool and dining options. Service 5*. Close proximity to 5th Ave restaurants and shops. We are already thinking of a return visit!"

"The room was very nice and location close to everything "

"Proximity to Xcaret and other eco-sites in Yucatán, really excellent attentive and engaging service, well maintained grounds. "

"Service here was impeccable. Jorge, Ana, Maria, Melanie, Eduardt, Adrien, Gerardo - everyone went out of their way to ensure we were enjoying our stay. We can’t wait to come back. "

"It is a great resort. The staff couldn't have been any more accommodating and kind. The food was incredible and the entertainment was epic. The only downside was that the beach was small and the whole waterfront was difficult to walk with all of the cabanas, boats and other resorts build so close to the water. However not the fault of the resort just human buildup"

"We had a wonderful time. Everything was amazing. Great food. Kind, caring and superb staff. Beautiful clean modern rooms (love the remodel from when we were there 8 years ago) Cant say enough good about the service, staff and food, as well as entertainment. Our only complaint would be that of Kathleen with the timeshare or as she says "membership". She is a liar and she is much too pushy. She does not know what NO means. We told her on day 1, No! we do not want anything to do with it but yet she continued to follow us around and harass us trying to get us to go sit through this timeshare presentation. She would hang near us at the entrance and ask where we were going while waiting for a taxi as well as ask when we would be back. I finally had to get stern with her and tell her it was none of her business. She bugged us about 4 different days of the 6 we were there. That is a total turn off. Get rid of the pushy timeshare people and we will most definitely be back. "

"Wonderful hotel for a quiet vacation with the family. Pool was nice and beach beautiful, even though it was damaged by a recent storm. Entertainment was alright but not a huge choice or variety of shows. It is geared more towards the quiet crowd rather than the party crowd.The buffet was delicious and always had a wide variety of dishes available. Restaurants were good but nothing out of this world. Staff was friendly and accommodating, but we disliked the timeshare/VIP pushiness and that areas were designated for those people only. Feels divisive in my opinion. If we are dropping that much money on a vacation as it is, guests should all be treated well and not like some are better than others. If you were not willing to pay a lot of money into a time share and are not one of the VIP folks that had a show in their lounge nightly, there wasn’t much to do but if you like a quiet, relaxing vacation and early bed time you’ll like this resort."

"Great customer service "