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Hotel Riu Yucatan - All Inclusive

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Lobby
4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Minibar, in-room safe, individually decorated, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Hot Tub

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Balcony (B2C-US)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • 68 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • 26 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • 27 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Balcony (U)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, laptop workspace

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, laptop workspace

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 10 min walk
  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Rosa Roja - ‬3 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪RIU Yucatan - ‬5 min walk

About this property

Hotel Riu Yucatan - All Inclusive

All-inclusive eco-certified property near Quinta Avenida
Located close to Playacar Golf Club, Hotel Riu Yucatan - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include sailing, scuba diving, and kayaking. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and a computer station
  • Beach towels, secured bicycle storage, and wedding services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 507 individually decorated rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • La Hacienda
  • Shanghai
  • Sicilia
  • La Margarita
  • Cancun

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Yucatan - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Yucatan - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Yucatan - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Yucatan - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Yucatan - All Inclusive located?

Nestled on the beach, this Playacar property is within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.9 mi (3.1 km) away.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia, solo un detalle, de repente no teníamos luz en la habitación y nos salía agua muy caliente de repente en las regaderas, aún así , todo muy bien, tanto los alimentos como el área de alberca y playas muy bien y muy limpio todo.
Stayed 6 nights in Jan 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a nice week away. Lovely beach and pools. Buffet food was good and lots to choose from. A la carte restaurants were disappointing. Not the quality you would expect. Entertainment was also disappointing. Not enough local culture. No Mexican dancers or mariachi bands at night. Diva show, Michael Jackson show and Karaoke were disappointing. So much better talent in Mexico.
Stayed 7 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

JESSICA MARIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool & beach!!! Staff is amazing! Food was okay.
Stayed 7 nights in Dec 2024

10/10 Excellent

lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive:Is the first word that comes to mind, when it comes to the Riu Yucatãn Hotel. It's not just a hotel, It's an experience! I would recommend this destination to anyone of my friend or family members for a wonderful experience.
Stayed 10 nights in Dec 2024

10/10 Excellent

Dessirea, Davenport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe resort. Staff always working hard keeping it clean and they’re always friendly. Beautiful beach and cutest monkeys!
Stayed 5 nights in Dec 2024

8/10 Good

George

Stayed 5 nights in Nov 2024

10/10 Excellent

Anabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service, good food, good activities
Stayed 6 nights in Dec 2024

10/10 Excellent

Dawn

Stayed 5 nights in Dec 2024

8/10 Good

Mick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alcohol was great, rooms cold. Food was not great. Breakfast is the worst unless you live on fruit. Italian restaurant is great, steak restaurant not so much. The margarita is great for lunch. Too many vendors on the beach and I do not recommend buying excursions on beach your all inclusive meal on the excursion would be 2 taquitos rice and bean soup. That’s all you get to eat in 10 hours. You will also wait 40 minutes in a can as they have a sales meeting and then wait another 45 minutes to get into wherever you are going because you need your tickets. For the price nice resort with great staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Erik, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this resort. Only con was no elevator.
Stayed 3 nights in Dec 2024

4/10 Poor

JUANITO

Traveled with group, Traveled with family
We stayed at RIU Yucatan with high hopes, but unfortunately, it fell short in several ways. Upon arrival at the Italian restaurant, our group of 14 was met with an unprofessional and unwelcoming host who seemed annoyed by our party size. As “compensation,” we were invited to their Mexican restaurant, which was already included in the package—hardly an effort to make up for the poor service. The room itself was disappointing. The TV was broken, and while the A/C worked, it didn’t adjust properly, staying on regardless of the temperature set. To make matters worse, we encountered small cockroach-like bugs in the bathroom area. Even after maintenance sprayed, the bugs didn’t go away entirely. The food was another low point. While the breakfast buffet was decent, everything else was subpar. On top of that, several members of my family fell ill during our stay, losing a day each to sickness. I sincerely hope their food sanitation is reviewed. The showers were a nightmare, with water temperature fluctuating between scalding hot and freezing cold. It’s a frustrating situation when you can’t even enjoy a proper shower. On a positive note, the hospitality staff were excellent and maintained a positive attitude throughout our stay, which was a small saving grace. However, the lack of room service and overall quality of the experience make it hard to recommend this hotel. Overall, RIU Yucatan didn’t meet our expectations, and I wouldn’t stay here again.
Stayed 10 nights in Dec 2024

4/10 Poor

Ragnhild Marina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Subpar hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Gloria

Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 2nd time staying at the resort and I loved it just as much as the 1st time.
Stayed 8 nights in Dec 2024

6/10 Okay

Carlos Pinto

Liked: Staff & service
Food quality is not good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esteban

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy your vacations!
Stayed 5 nights in Dec 2024

10/10 Excellent

Ebony

Stayed 3 nights in Nov 2024

2/10 Terrible

Volodymyr

8/10 Good

Steven Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more shopping places
Stayed 7 nights in Dec 2024

8/10 Good

xiomara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto mucho que el bar abre 24 horas. También nos encanto mucho un buffet que abre 24 horas. La playa parece una piscina. Este hotel deberia tener un salon de juegos como el riu lupita Elevator please 3 floors without elevator!!!¡¡ Este hotel lo recomiendo pero tiene 3 pisos y no tiene elevadores!¡!!!!
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice all inclusive resort. Service is great but options on property could be better. Only 2 specialty dining restaurants and menus are always the same. Pools and hot tub aren’t heated so not very comfortable going swimming in winter months
Stayed 5 nights in Nov 2024

6/10 Okay

Carlos Ivan Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Silvano Garcia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024