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Hotel Riu Lupita - All Inclusive

3.5 star property
Relax into an all-inclusive getaway surrounded by beautiful scenery. Indulge in delicious meals or rejuvenate your spirit with activities from kayaking to snorkeling.

Choose dates to view prices

Photo gallery for Hotel Riu Lupita - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property amenity
Theater show
Sport court
Body treatments, beach massages, body scrubs, facials

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • All inclusive
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (E)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (E)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 8 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Beach - 8 min drive
  • Playa del Carmen Main Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive
  • ‪Pool Bar - ‬7 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Don Rafael - ‬6 min drive

About this property

Hotel Riu Lupita - All Inclusive

All-inclusive eco-certified property near Playacar Golf Club
A free breakfast buffet, a nightclub, and a poolside bar are just a few of the amenities provided at Hotel Riu Lupita - All Inclusive. Adventurous travelers may like the snorkeling, volleyball, and windsurfing at this property. Treat yourself to a body treatment, a facial, or a body scrub at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the gym; other things to do include kayaking and basketball. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, tennis courts, and a bike on site
  • Babysitting (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Balconies, free infant beds, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Adelita
  • Maria Bonita
  • Cozumel
  • Dante
  • Tequila

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Basketball
  • Bicycling
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Lupita - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Lupita - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Lupita - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Lupita - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center, and Mahi Golf Course. Quinta Avenida and Playa del Carmen Main Beach are also within 2 mi (3 km).

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Hotel Riu Lupita - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 711 reviews
Rating 8 - Good. 224 out of 711 reviews
Rating 6 - Okay. 132 out of 711 reviews
Rating 4 - Poor. 33 out of 711 reviews
Rating 2 - Terrible. 50 out of 711 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yagwatie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Alfredo Ceron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 3 nights in Jan 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything. It was our second time at this Hotel and we enjoyed a lot.
Stayed 7 nights in Dec 2024

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Super friendly staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 6 nights in Jan 2025

8/10 Good

Emilce Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ok.
Stayed 5 nights in Jan 2025

2/10 Terrible

Hector

Disliked: Cleanliness, property conditions & facilities
Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.
Stayed 7 nights in Dec 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
Stayed 8 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, good food .
Stayed 5 nights in May 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary
Stayed 1 night in Sep 2024

10/10 Excellent

TiAnn

Liked: Cleanliness, staff & service, amenities
I think the property needs some updating especially the lobby. I wish there was room service to get food after 10. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice
Stayed 4 nights in Aug 2024

8/10 Good

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place..
Stayed 3 nights in May 2024

6/10 Okay

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not I was expecting
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing !!!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Courtney Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great drinks, good enterimant
Stayed 3 nights in Feb 2024

8/10 Good

Ambar

Liked: Cleanliness, staff & service, amenities
Small good resort. Rooms and hotel are Outdated but the food was very good. Great if you want a short getaway, nothing fancy with very good food. Will definitely return.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, food is delicious, great place to stay 😊

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
Stayed 7 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Jan 2024

6/10 Okay

Brenda s

Liked: Cleanliness, property conditions & facilities
Small resort. Very nice main pool
Stayed 7 nights in Feb 2024

10/10 Excellent

Amparo

Liked: Staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Apr 2023

2/10 Terrible

Sandra Cecile Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Three out of five members of our party were ill from what we can only say was from the food from the beach club. Could’ve also been food from the dining room. One evening for dinner as we entered the dining hall. They were cleaning up a large pile of vomit that was left from a gas just moments before we arrived. The availability of food between meal times was scarce. You were offered only a very small variety of leftover fruit chips muffins, and two flavours of ice cream. With there only being two pools one and adult pool, which also had very loud guests at almost all times that could be overheard from our rooms, at 3 PM every day they brought out entertainment, regardless of engagement, they played extremely loud music, even if only a couple of guests were engaged, which was loud and bothersome, we ended up having to go back to our rooms during this time just for some peace and quiet. The choice of drinks was very limited the staff while they weren’t rude weren’t very friendly. For a review I was very surprised at this experience and will definitely not be going back. The rooms were averagely, clean, but two of our rooms that we had had very musty, old odors, coming from the dresser, and the ventilation fan.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ann Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome
Stayed 5 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
Stayed 6 nights in May 2024