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Hotel Riu Playacar - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Playacar Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
22-inch TV with satellite channels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk - 1.1 km
  • Playacar Golf Club - 2 min drive - 0.8 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.5 km
  • Playa del Carmen Main Beach - 9 min drive - 2.8 km
  • Xcaret Eco Theme Park - 14 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive eco-certified property near Quinta Avenida
Located close to Playacar Golf Club, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include snorkeling, windsurfing, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and concierge services
  • Secured bicycle storage, a porter/bellhop, and multilingual staff
  • Guest reviews say great things the beach locale, overall value, and helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch TVs with satellite channels
  • Recycling, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The Palms
  • Jade
  • Turquesa
  • Traviata
  • Anana

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach and Mayan Ruins of Playacar are also within 15 minutes.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patty Dina, Hutchinson

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

CHRISTINE, Bonney Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good food
Stayed 5 nights in Nov 2024

10/10 Excellent

Glenda G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

ELIU

Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Breakfast buffet is fantastic , dinner was good not great . Ideal location , perfect beach
Stayed 7 nights in Oct 2024

8/10 Good

Boris M

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 7 nights in Oct 2024

10/10 Excellent

Yendry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place, dosent have a discotect but it was ok you can go to other from the same resort chain, super great shows and activities to keep you occupied during your day
Stayed 5 nights in Oct 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the third time my wife and I stayed in this hotel, we are señor citizen and enjoyed the cleaningness of the hole property. It's food and accomodations.are just great. Their employees very attent to us guests. We enjoyed our stayed and differently will come back. Than you RIU.
Stayed 5 nights in Oct 2024

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. All of the staff was very helpful and courteous and kind the selection of the buffet. Every night was very diverse. We could go to an Italian restaurant or an Asian restaurant. They also had buffet options. Everything was very well taken care of. Looking forward to coming back again soon with my family.
Stayed 4 nights in Oct 2024

10/10 Excellent

yani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved loved loved the beach. So amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 4 nights in Oct 2024

10/10 Excellent

Krzysztof Mariusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Our family really enjoyed the stay. Even with rainy day, the staff made sure we had things to do, and stayed busy all day. One thing i wish they had is a place that was open 24/7 for snacks: cake, sweats etc or quite bite to eat.
Stayed 5 nights in Sep 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the Riu Playacar and look forward to returning soon. The room was clean, comfortable, and had perfect air conditioning to retreat to from the heat outside. House keeping was on top of everything and always provided fresh towels and bed turn down. Breakfast and lunch buffets were our favourite and so delicious. There are good options around the resort for food and drinks. Enjoyed our trip and wish we could have stayed longer!
Stayed 5 nights in Sep 2024

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Gabriela

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The staff wouldn’t even acknowledge us in the restaurants. We would ask for a high chair for our little one & they would take forever to bring it
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffett needs more flavor on the food
Stayed 7 nights in Aug 2024

6/10 Okay

Mehdi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Luzminda, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really beautiful and nice to stay and relax
Stayed 4 nights in Aug 2024

10/10 Excellent

ARMANDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building luck of an elevator, very hard to reach 3rd floor, the room no balcony
Stayed 7 nights in Aug 2024

10/10 Excellent

Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around, different dinner options, great beach and staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Davon Brooks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the pool entertainment and they need more of a variety music
Stayed 4 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and everything you want is close bye
Stayed 5 nights in Aug 2024