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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Find your inner peace surrounded by crystal-clear waters and powdery sand beaches. Enjoy fresh seafood dishes while soaking up tropical sunshine.

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Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Property amenity
On the beach, white sand, sun loungers, beach towels
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Housekeeping
  • Spa
  • 24/7 front desk
The current price is SAR 1,860
SAR 2,261 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Mamitas Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬9 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Property highlights
Located close to Playacar Golf Club and Quinta Avenida, Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides an adjacent golf course, a poolside bar, and a terrace. Indulge in a manicure/pedicure, hydrotherapy, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers yoga classes and Pilates classes; other things to do include surfing/body boarding, windsurfing, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Scooter rentals, smoke-free premises, and a TV in the lobby
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 339 individually decorated rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, mini fridges, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • El Nopal
  • II Palco
  • Bamboo
  • Xul Ha
  • El Cenote

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboards on site
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Padel court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference space (6534 square feet)
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Double-glazed windows
  • Local culture & ecosystem education
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels

Food and drink

  • Mini-fridge

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.

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Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 1004 reviews
Rating 8 - Good. 319 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service and the bar tenders, Jose and Sergio especially looked after us,,,
Stayed 7 nights in Feb 2025

8/10 Good

Dorothy J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Food was good, small and layed back. Only drawback was beach erosion, but thats mother natures fault not the hotel.
Stayed 10 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation!!
Stayed 8 nights in Dec 2024

10/10 Excellent

Brian Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my girlfriend and I first time in Mexico and we decided to stay at viva Azteca. Needless to say we throughly enjoyed our entire stay and didn’t have any complaints. Will definitely be coming back and would highly recommend the resort to others. Viva Mexico!
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Food and service were great! Beach is one of the best from around.
Stayed 10 nights in Dec 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great
Stayed 5 nights in Feb 2025

10/10 Excellent

Diana Kirkeby or Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The food was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

William Howard Nedde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elisa Bini in guest services made our visit very special again this year. We will be back. The Bamboo restaurant was our favorite and Manuel was our waiter for a number of nights. He did a great job and was very friendly! Well done.
Stayed 14 nights in Jan 2025

10/10 Excellent

Amelia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, small resort, very easy to get around, beautiful beach, very clean
Stayed 10 nights in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with beautiful scenery. Wide palm lined beach area - however, erosion near water. We enjoyed 5 nights at this resort. We went to the Maya as well. We liked things at both resorts. The restaurants had decent food but the buffet and pool buffet food was not good. The only time it was decent is when they had the grills set up and were grilling chicken . Overall it was a nice place but food could be better.
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are very kind, helpful and always smiling. The food is ok; perhaps a little revamp is needed. The entire resort is so clean. The beach is amazing in January. The weather is perfect. I will definitely come again in January only. I really enjoyed my stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Amy Lenore

Liked: Cleanliness, amenities, property conditions & facilities
We’ve been here several times and always had the perfect experience! The workers are always going above and beyond to make sure your stay is amazing, food is great, plenty of drinks also.
Stayed 7 nights in Nov 2024

10/10 Excellent

Tricia I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
Stayed 5 nights in Nov 2024

6/10 Okay

Mariola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great area but the hotel needs upgreats ...
Stayed 7 nights in Nov 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at Viva Azteca! Everything as always has been great! We will be back!
Stayed 7 nights in Nov 2024

6/10 Okay

lorena

The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome.i will recommend this resort to all my family and friends..
Stayed 7 nights in Sep 2024

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tonko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized hotel as not too big. Lovely pool area and beach. In the pool area it would be nice if there were more umbrellas for shade as we travelled with a baby. Buffet was excellent every meal. Staff were very friendly. The rooms would have benefited from a de humidifier as it was very humid and therefore impossible to dry any swimwear. Overall had an amazing stay and would go back again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-inclusive goes a long way at this property. The staff are so friendly and helpful, the activities and drinks included were amazing, and the sous chef and dining staff went out of their way to make sure we were accommodated due to dietary restrictions. We had the most amazing experience. We would absolutely stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joe

The property is super clean and room was spacious. Bracelet keys are awesome. Enjoyed “special” coffee time from 4 to 5 in the afternoon. No reservation policy at restaurants was a welcome change. Will be staying again.
Stayed 5 nights in Nov 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service
i didn't like it that they dont have hamburgers after 00:00
Stayed 5 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the resort is excellent, and the restaurant staff puts sincere effort into crafting each dish. Additionally, guests can make reservations at other Viva restaurants, adding variety to the dining experience. The service in the restaurant is commendable. The rooms are spacious, though the bathrooms could use some improvement, particularly due to the older tiles. The beach is beautiful, lined with plenty of palm trees that provide shade. The beach chairs are comfortable and well-placed under the trees, making it enjoyable to relax on the clean, seaweed-free shoreline. Overall, this is a good resort offering great value for the price.

8/10 Good

Roberto Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff . Always good Vibes!!!
Stayed 7 nights in Sep 2024