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The Reef Playacar Beach Resort & Spa

3.5 star property
Relax by the marina or unwind with yoga classes after scuba diving in crystal-clear waters.

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Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Hallway
Beach bar
Sauna, body treatments, hot stone massages, deep-tissue massages
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • All inclusive
The current price is SAR 1,033
SAR 1,269 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

The Reef Coco Beach Resort & Spa- Optional All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
7.8 out of 10, Good, 1,004 reviews
The price is SAR 747
SAR 922 total
includes taxes & fees
7 Mar - 8 Mar
The Reef Coco Beach Resort & Spa- Optional All Inclusive

About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 5 min walk
  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Main Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a facial, a hot stone massage, and reflexology at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, beach volleyball, and sailing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, tennis courts, and a billiards/pool table
  • A TV in the lobby, multilingual staff, and beach towels
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, refrigerators, and free extra beds

All inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Restaurants on site

  • Botticelli
  • Terraza Grill
  • Chula Vista

Things to do

  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Children's club
  • Children's pool
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (5167 square feet)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Check-out is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within 1 mi (2 km) of Mayan Ruins of Playacar, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1 mi (1.6 km) away.

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
Stayed 7 nights in Jan 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service
Great location
Stayed 10 nights in Dec 2024

8/10 Good

YANA

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 8 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Stayed 7 nights in Jan 2025

8/10 Good

Tova

Liked: Cleanliness, staff & service, property conditions & facilities
Great small resort, friendly staff, decent food. Good location.
Stayed 7 nights in Dec 2024

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Jan 2025

8/10 Good

Ana Rogelia

Liked: Staff & service, property conditions & facilities
I liked the hotel but not the food at all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheena Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! Beautiful walk ways through jungle setting. Lots of trees, plants, and vine, it really felt lush and tropical. This increased the amount of animals the kids were able to see during our stay which was a bonus! I like the size of the property, easy to get to the pool, beach, food and as a family you know you are always back and forth multiple times and it was very convenient!
Stayed 7 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Stayed 5 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful resort! We would definitely love to go back. The food was fantastic. Lots of choice at the buffet.
Stayed 6 nights in Dec 2024

8/10 Good

Lisa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wish they had coffee pots in the room
Stayed 7 nights in Dec 2024

8/10 Good

Ryan Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bit small. Not many activities. Rooms are not very nice but the grounds are beautiful with nice water features staff was good and helpful.
Stayed 8 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, would go again
Stayed 8 nights in Nov 2024

10/10 Excellent

DEBORAH

Liked: Staff & service, amenities, property conditions & facilities
Walking from the lobby through to the pool/beach area is like walking through a tropical jungle paradise, complete with a cenote. It is by far the most beautiful hotel grounds I have ever walked through.
Stayed 7 nights in Dec 2024

8/10 Good

Trever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at resort is what makes the Reef resorts great!!! This was our 2 nd stay .. once at coco beach and reef plyacar this time. Both have amazing employees!!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful placw
Stayed 4 nights in Nov 2024

10/10 Excellent

Greta L

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your helpful staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 2 nights in Aug 2024

10/10 Excellent

EDUVIGES M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing just count by the safety courtesy of staff
Stayed 5 nights in Nov 2024

8/10 Good

Lindsay Leeann

Liked: Cleanliness
We loved the property itself. It was quiet and very unique. It was very clean and staff were lovely. The reason for a lower review is that there was no self serve areas for drinks(pop) or coffee and you even had to be served at the snack bar. You had to go and order pop and coffee and really you were only able to get a coffee at meal time when the restaurant was open or you had to pay in the front lobby, which I thought was a little absurd.
Stayed 10 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my week long stay in the Reef Playacar. Special thanks to Arturo at the front desk for being so kind and accommodating. All of the staff were super sweet as well. The buffet had many delicious options, the rooms and resort was beautiful, the beach was always clean and if you stay during december you will always be able to find free chairs/daybeds. I definitely recommend staying at The Reef and hope to be returning soon!
Stayed 8 nights in Dec 2024

10/10 Excellent

Zachary Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, having a 2 and 5 year old is not easy. The staff here was very helpful, always smiling.
Stayed 7 nights in Nov 2024

8/10 Good

Mikaël

Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 6 nights in Oct 2024

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
It was very refreshing to be at a small resort among the giants. The dining is limited and although there was a kids club, there were no kids for my kiddo to play with. We were there for 10 days and by the end we felt like we were over staying our welcome with the service staff.
Stayed 10 nights in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people nice place... the food was ok ...we had a good time.
Stayed 3 nights in Oct 2024