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Mahekal Beach Front Resort & Spa

4.0 star property
Luxury hotel on the beach, with 5 outdoor pools

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Premium Beach House (Palapa) | Beach/ocean view
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Hot Tub
  • All inclusive
  • Breakfast available
  • Room service
The current price is SAR 1,274
SAR 1,683 total
includes taxes & fees
31 Mar - 1 Apr

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis | Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa | Premium bedding, down comforters, Select Comfort beds, minibar

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Down duvet
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Quadruple Room Junior With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Classic With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Classic With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Superior With Partial Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Junior With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Standard With Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Super With Partial Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Super With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Room Economy

Premium bedding, down comforters, Select Comfort beds, minibar

Quadruple Room Economy

  • Sleeps 4
  • 2 Full Bed(s)

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  • Spa
  • Free WiFi
8.6 out of 10, Excellent, (2718)
The price is SAR 1,046
SAR 1,046 total
includes taxes & fees
1 Apr - 2 Apr
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About the neighborhood

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Luxury upscale hotel near Mamitas Beach
Located close to Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall, Mahekal Beach Front Resort & Spa provides a swim-up bar, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in hydrotherapy, a hot stone massage, and a body treatment at Revive, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include scuba diving and beach yoga. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • 5 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A free beach club on site, babysitting (surcharge), and wedding services
  • Books, a gift shop, and concierge services
  • Guest reviews speak highly of the beach locale, helpful staff, and first-rate property condition
Room features
All 195 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Cocina
  • Las Olas
  • Fuego Restaurante y Bar
  • Agave
  • Itzi Pool Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Full-service spa
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Games
  • Mosquito nets
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Mahekal Beach Front Resort & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 30.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mahekal Beach Front Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Mahekal Beach Front Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mahekal Beach Front Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mahekal Beach Front Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 302 per person applies.

Are there all-inclusive benefits at Mahekal Beach Front Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Mahekal Beach Front Resort & Spa located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center and within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

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Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1003 reviews
Rating 8 - Good. 161 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!
Stayed 11 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing , the food was incredible we enjoyed every minute we were there. Enrique, sofia and so many other staff members were so attentive and so nice to us at our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the international atmosphere and the very friendly and helpful staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Debra L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Entertainment director Valeria and ilen who assisted her. Manuel our waiter gave great attention to details and made our dining very special. Armando and Briain waiters by the pool were great! We feel very relaxed and safe here…..this is our second trip back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kefei

Liked: Staff & service, amenities, property conditions & facilities
wonderful holiday at mahekal beach front resort
Stayed 8 nights in Dec 2024

10/10 Excellent

Kristen Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal was INCREDIBLE! All of their staff was so accommodating and nice. Manuel was especially amazing! He did such a great job. All inclusive and the food definitely did not disappoint! Beautiful resort! I was not like any resort I have been to. The beach was incredible. Next time I will get an ocean front room. Cannot wait to return!
Stayed 4 nights in Feb 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay except Saturday night which was loud.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience and a beautiful view for my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Emilio Esquinca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and attentive. Hotel was really good Only opportunity is the lack of parking spaces available at the hotel
Stayed 6 nights in Jan 2025

8/10 Good

Luly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was quiet, blow dryer was so old and blow very little I had to go to bed with wet hair
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I like the palapa style accomodations.
Stayed 5 nights in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night
Stayed 7 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location very friendly and helpful staff will definitely be visiting again
Stayed 7 nights in Oct 2024

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Uriel was a great staff member! Love Mahekal it was my second time here with my fiancé and we can’t wait to come back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention to the client and great VIP Experience experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Mehmet Togan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are different like small houses and the patio amazing with hammocks
Stayed 7 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the tropical feel
Stayed 7 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful: landscaping, beach, decorations. I love that there were no TVs in the room. My kids loved the hammocks on the porch and the access to pool and ping pong. Very walkable to 5th Avenue and other properties along the beach. It was not overcrowded.
Stayed 5 nights in Dec 2024

8/10 Good

jolanta dorota

Liked: Staff & service, property conditions & facilities
Staff.is great, food boring
Stayed 14 nights in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and made our trip enjoyable. The resort was clean and relaxing. We loved the location and the ability to walk to the restaurants. Our room was beautiful and the view was stunning. Great boutique stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the ambiance, the grounds are beautiful and great style! location is great, on the beach and close to good restaurants. Staff is super friendly. The only negative was no hot water and it was a big multi-day hassle to get it fixed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our vacation at Mahekal Beach Front Resort, this was an amazing stay. form the moment we arrived we were treated so well. Thank you to the bell staff, Louis and Jiovanni for your warm hospitality. the staff at both restaurants and the bars were amazing. I cannot speak enough about the amazing room right on the beach.
Stayed 6 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice, food in fuego was amazing.
Stayed 4 nights in Oct 2024