Waterpark Hotels in Mexico from SAR 559

"Just spent a week at Sandos Caracol Eco Resort. The resort itself was excellent from the staff, the rooms, the activities, and the food selection. The beach is not the best that’s for sure but that is something out of the resorts control. Highly recommend the a la carte restaurants. This resort does not deserve the negative reviews it receives. "

"Secluded and great for quiet relaxing vacation. The 2 restaurants food is okay it’s better to just go to buffet for food. But restaurants give you the opportunity to dress a little better. Buffet is good with fruit and salad. The pool is spotless and inviting. Service is usually pretty good. Waterpark would be amazing for families but the floor in it needs renovation, it made the water look dirty and I did not go in. They maintain it and water is clean but I can’t get over the look of the floor...

"It was good but one thing it should have a night partyin the pool"

"i would like to complement Carlos. He was the concierge that was at the hotel when we checked in. He was one of the highlights of our stay. He definitely made our stay enjoyable as he made sure we knew our way around places to eat. He even booked a dinner for us for one of the best seafood restaurants to eat in the area. I had some issues with the staff at the Kin-ha club and he made sure he made us feel heard and sent us a bottle of wine to make up for the shortcomings of the staff at...

"Entire property was extremely well maintained, all staff were nice and helpful. Being able to visit other hotels within the Barcelo family is nice and offered the kids the ability to try different pools. Would highly recommend this property for any families. Only caveat, in the property description they don't mention the water park/surfing area is an extra charge, along with the bowling and some other activies. Also, if you don't get a reservation for dinner at one of the highly in demand A...

"I loved everything about this hotel and the food was so good specially the Mexican food. We had the VIP pass so we could go to all the resorts and eat at any restaurants. Our favorite was Akumal because the have a beautiful beach Caleta where you can see a lot of fish swimming right under you. My kids loved the kids club too and the shows for them were amazing and they got to be part of the performance and wear beautiful costumes. Will definitely be back!"

"Excelente servicio y amabilidad de todos los empleados."

"Muy limpio😊buena atención y excelente comida "