Find all hotels by Palace Resorts in Cozumel

"The staff is friendly and hospitable. Beautiful, clean pools and pool decks. Good food and restaurant options. "

"I don't usually do all inclusives but I was there to hang out with some of my friends for a few days and it was amazing the staff was very attentive. The pool was comfortable always seem to be enough chairs. Food was good, the fire show was amazing. It's going to Cozumel again I would definitely consider staying there"

"Very nice resort. I would return."

"This was my fourth stay at this property! Will always go back. Great experience "

"This review is sooo long overdue however.... Last February we stayed at Dreams Cozumel Cape Resort & Spa , and the experience was so memorable that I still feel compelled to share my thoughts. From the moment we arrived, the resort's breathtaking views, impeccable service, and relaxing atmosphere made our trip unforgettable. A special shoutout to Oswaldo, Carlos, and Armando who worked in the main dining area—(after a year, i still remembered them) three staff members who truly went above and beyond to make our stay exceptional. They were incredibly attentive , professional and always had a warm smile. We traveled with our 1 year old & they attended to all our requests in regards to his needs. Their hospitality made all the difference. The food, drinks, and amenities at Dreams Cozumel were all great, but it was the staff’s dedication that set this resort apart. In a week we are traveling to Mexico again & the only reason that we are not staying here is because we want to see more of the country! Truly a great resort!"

"I reported the nosy air conditioner unit 3 times. Not only did it sound like a jet engine, but it kept the room freezing and the dehumidifier part did not work. All our clothes were damp They wouldn’t or couldn’t fix it. "

"A cute quaint property that reminds you of a Spanish villa. We really enjoyed Melia verses some of the larger all inclusives. Even the young adults in our group enjoyed the fact that there wasn't a constant "fun squad" throwing a party 24/7. Great family property for all ages! We had every age group covered, the kids, teens, parents, aunts, uncles & G'parents!!"

"Very nice staff and service "

"We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience. Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts. Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch. Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers. Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love? Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers. Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon! "