Find Hotel with a Concierge in Bacalar

"The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy. "

"While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet...