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AGAM Hotel

3.0 star property
Hotel with free breakfast, steps from Laguna Bacalar Ecological Park

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Photo gallery for AGAM Hotel

Outdoor pool
Standard Double Room | Minibar, in-room safe, blackout drapes, free WiFi
Exterior
Deluxe Double Room | Minibar, in-room safe, blackout drapes, free WiFi
Superior Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Free WiFi
The current price is SAR 247
SAR 308 total
includes taxes & fees
11 May - 12 May

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free WiFi

Superior Room, 1 King Bed

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 12 min walk - 1.0 km
  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Cenote Cocalitos - 8 min drive - 6.8 km
  • Cenote Azul - 8 min drive - 6.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

AGAM Hotel

Hotel near Laguna Bacalar Ecological Park
AGAM Hotel provides free continental breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Smoke-free premises and concierge services
Room features
All guestrooms at AGAM Hotel have amenities such as free WiFi, safes, and minibars.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels

Languages

English, Spanish

Similar properties

Exterior

Aktun Bacalar

  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
9.6 out of 10, Exceptional, 51 reviews
The price is SAR 290
SAR 360 total
includes taxes & fees
5 May - 6 May
Aktun Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar

Frequently asked questions

Does AGAM Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is AGAM Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at AGAM Hotel?

There is free parking nearby.

What time is check-in at AGAM Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at AGAM Hotel?

Check-out is at 11:00 AM.

Where is AGAM Hotel located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Fort of San Felipe are also within 15 minutes.

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AGAM Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities
Wel loved the free bike rentals - lots of birds and plants - close to the downtown and beach. Lovely place to stay !
Stayed 2 nights in Feb 2025

8/10 Good

Montana

Liked: Staff & service, amenities, property conditions & facilities
Good location, friendly staff and nice outdoor vibe. The rooms weren’t exactly as expected and the breakfast was always out of something each day but all in all a good stay
Stayed 4 nights in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Nice, staff nice. Music was constant, street noise. Overall good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their free breakfast was more than adequate, a/c worked well, hotwater was great and the fridge was a nice touch
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with friendly staff

Nice place with friendly and helpful staff, good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, especially Camila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and definitely plan to go back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with a very zen vibe. Wonderful friendly and helpful staff especially Camila. Only issue was with the hot water one day.
Stayed 3 nights in Nov 2024

6/10 Okay

José Luis

Liked: Cleanliness
It was ok, for one night hotel .. not recommended for long stays..
Stayed 1 night in Aug 2024

10/10 Excellent

Cloude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing ! Nestor, Amber and Adrian were super helpful and gave us the best experience. We felt so safe and taken care of. The room is cosy and has a lot of space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff. They served delicious breakfast and coffee (it was included for us). The pool area is clean and great. Just a few minutes of walk from the center and from the lagoon.
Stayed 3 nights in Sep 2023

8/10 Good

Ivan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very careful
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, small hotel

Very clean and nice hotel. Properly different from most other hotels. It was nice to have a fridge in the room. Breakfast was sufficient but no yoghurt and just one cup of coffee.
Stayed 4 nights in Mar 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Stayed 5 nights in Jan 2024

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service.

I had a great stay. The receptionist gave us the greatest intro not only to the hotel, but for all of Bacalar. What to know, where to go and other very valuable information. The only thing we could have wished for, was maybe a 20cm wiider bed. But it's a very small objection. And throughout the stay, the staff was more than accommodating. I highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept. I would definitely go back in my next visit to Bacalar. every
Stayed 4 nights in Jun 2023

10/10 Excellent

melba caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge F Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy comodo, tiene lo necesario. El staff muy amable y accesible.
Stayed 1 night in Feb 2025

4/10 Poor

Chloé

Disliked: Staff & service

Je ne recommande pas

L’hôtel n’était pas à la hauteur de nos attentes, personnel désagréable (à part la blonde à la réception que a été top pour résoudre notre problème). De plus notre climatisation ne fonctionnait pas il faisait très très froid dans la chambre nous avons dû demander à 5 reprises pour que quelqu’un vienne nous aider. Pour une nuit ça fait l’affaire mais pas pour plus. Si vous n’allez pas au petit déjeuner vous n’aurez pas de service d’étage malgré de très fortes pluies la veille donc forcément un coup de balai aurait été le bienvenue. Il y a des trous dans les draps et des taches sur les serviettes… Je ne recommande pas
Stayed 3 nights in Jan 2025

8/10 Good

Nicolás Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Gloria luz

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El hotel está lindo, pero las habitaciones están muy pequeñas. La atención de las personas que están en recepción y en restaurante es muy mala, tienen mala actitud y tratan mejor a los extranjeros que a los nacionales. No volvería a quedarme ahí
Stayed 2 nights in Jan 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024