Luna Bacalar Hotel & Apartments - Free Bike Rental

3.0 star property
Hotel with free breakfast, near Laguna Bacalar Ecological Park

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Photo gallery for Luna Bacalar Hotel & Apartments - Free Bike Rental

Family Apartment, 2 Bedrooms, Kitchen | Free WiFi
Free daily self-serve breakfast
Family Studio, 1 Bedroom, Kitchenette | Free WiFi
Arcade
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is SAR 156
SAR 198 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Studio, 1 Bedroom, Kitchenette

Highlights

Air conditioning
TV
Hair dryer
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
TV
Hair dryer
  • Sleeps 3
  • 1 King Bed

Family Apartment, 2 Bedrooms, Kitchen

Highlights

Air conditioning
TV
2 bedrooms
Hair dryer
Living room
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Comfort Room, 2 Double Beds, Refrigerator

Highlights

Air conditioning
TV
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Apartment, 2 Bedrooms, Kitchen

Highlights

Air conditioning
TV
2 bedrooms
Private bathroom
Hair dryer
2 bathrooms
Living room
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Map
Av 23 calle 32, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 20 min walk - 1.7 km
  • Fort of San Felipe - 3 min drive - 1.9 km
  • Municipal Spa of Bacalar - 5 min drive - 2.8 km
  • Cenote Cocalitos - 7 min drive - 6.3 km
  • Cenote Azul - 7 min drive - 6.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 50 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬20 min walk
  • ‪Las Quekas Bacalar - ‬12 min walk
  • ‪El Sazón a la Mexicana - ‬19 min walk
  • ‪Yerbabuena - ‬16 min walk
  • ‪Taquería los Primos - ‬12 min walk

About this property

Luna Bacalar Hotel & Apartments - Free Bike Rental

Hotel near Laguna Bacalar Ecological Park
Luna Bacalar Hotel & Apartments - Free Bike Rental provides amenities like free self-serve breakfast and a garden. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Free bicycle rentals and a 24-hour front desk
Room features
All guestrooms at Luna Bacalar Hotel & Apartments - Free Bike Rental include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Apartament Hotel Bacalar Luna Turqueza
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel
Luna Bacalar Hotel & Apartments - Free Bike Rental Bacalar
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel Bacalar

Frequently asked questions

Does Luna Bacalar Hotel & Apartments - Free Bike Rental have a pool?

Yes, this property has an outdoor pool.

Is Luna Bacalar Hotel & Apartments - Free Bike Rental pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Bacalar Hotel & Apartments - Free Bike Rental?

Self parking is free at this property.

What time is check-in at Luna Bacalar Hotel & Apartments - Free Bike Rental?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Luna Bacalar Hotel & Apartments - Free Bike Rental?

Check-out is at noon.

Where is Luna Bacalar Hotel & Apartments - Free Bike Rental located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Polytechnic University of Bacalar are also within 2 mi (3 km).

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Luna Bacalar Hotel & Apartments - Free Bike Rental Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Inaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family stay, good pool and the staff were great

10/10 Excellent

Inaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. clean inside Attentive staff.

8/10 Good

karina

Liked: Staff & service
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Pedro

Sometimes there is no hot water and they don't change the sheets.
Stayed 3 nights in Dec 2024

6/10 Okay

catherine

It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Piecenie
Stayed 2 nights in Mar 2025

4/10 Poor

EMILIO ADRIAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La posiciona estaba demasiado sucia. Te prometen early check in (dependiendo disponibilidad) y si había disponibilidad, y aún así nos dijeron que hasta las 3 en puntito. Pésima la actitud de la chica de recepción, no sabe nada sobre atención al cliente ni cómo resolver. Nos dieron una habitación que era para 2 personas, cuando la reserva decía que era para 3 y 3 camas, su solución fue achocar una cama extra cuando en la foto se ve algo totalmente diferente y me echaron la culpa que porque yo solicité una habitación en la planta baja, cuando nunca pasó eso, adicional, tuvimos que esperar hasta las 7 pm a que trajeran la cama y mientras no podíamos dejar el hotel; otro adicional, fue que el aire acondicionado no funcionaba bien y metieron a gente a darle mantenimiento durante nuestra estancia y teníamos que estar pendientes de tener gente adentro con nuestras maletas. El estacionamiento solo tiene espacio para 3 carros, si no alcanzas, lo dejas en la calle sin nadie quien lo vigile. Cierran el acceso del hotel a las 12 am y ponen a un velador a abrirte si llegaste después de esa hora, pero cuando lo hicimos el velador estaba dormido y nunca despertó, para la buena o mala suerte, estaba abierto el portón y pudimos acceder, así de fácil cualquiera puede entrar y no hay seguridad. El desayuno es pésimo y tienes que correr suerte que te toque mesas limpias o que la anterior familia no haya ensuciado. La parte de los kayaks no tenían suficientes y no nos dijeron eso. No recomiendo.
Stayed 2 nights in Mar 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Costo beneficio. Buen lugar.
Stayed 4 nights in Mar 2025

6/10 Okay

Cecilia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Está lejos de la laguna, dan desayuno continental y no hay cerca restaurantes.
Stayed 2 nights in Mar 2025

8/10 Good

Jose Luis Gonzalez

Liked: Amenities, property conditions & facilities
El precio estuvo bien Las toallas muy percudidas Las instalaciones bien pero les falta limpieza así como los muebles de la piscina
Stayed 1 night in Mar 2025

6/10 Okay

Carolina

Stayed 1 night in Feb 2025

4/10 Poor

Alfredo

Liked: Staff & service
Disliked: Property conditions & facilities
Muy aislada de la ciudad y calles poco iluminadas
Stayed 1 night in Feb 2025

8/10 Good

tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enfrente del edificio hay una iglesia que estan estuvieron cantando y tocando musica hasta altas horas de la noche y resulto un poco difícil conciliar el sueño.
Stayed 1 night in Jan 2025

6/10 Okay

Maite

Disliked: Cleanliness, property conditions & facilities
No era el peor hotel, pero nada que ver con las fotos, tiene lo indispensable y había muchos comentarios de que se metían a los cuartos a robar, a mi no me pasó nada pero pasé un par de noches con la preocupación
Stayed 3 nights in Jan 2025

10/10 Excellent

Inaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper limpio y todo el personal súper agradable.
Stayed 1 night in Jan 2025

4/10 Poor

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities
Le cocina muy mal, el sartén muy viejo, el aire del departamento de arriba muy ruidoso, el refrigerador muy ruidoso. Lo bueno dos baños y 3 camas. No lo recomiendo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

6/10 Okay

HUGO ALEJANDRO

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

José de Jesús

Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024