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Khaban Bacalar Hotel Boutique

3.5 star property
Suburban hotel with free breakfast and spa services

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Photo gallery for Khaban Bacalar Hotel Boutique

Villa Khaban Private Pool Lagoon Front - up to 6 people | Minibar, free WiFi, bed sheets
Front of property
Master Double Suite with Balcony Lagoon View | Terrace/patio
Exterior
Villa Khaban Private Pool Lagoon Front - up to 6 people | Minibar, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Parking included
The current price is SAR 947
SAR 1,155 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View | Minibar, free WiFi, bed sheets

Master Double Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Daily housekeeping
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double with Balcony Garden View

Deluxe Double with Balcony Garden View | View from room

Deluxe Double with Balcony Garden View

Highlights

Air conditioning
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View | Minibar, free WiFi, bed sheets

Master Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Daily housekeeping
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Balcony

Minibar

Double Room with Balcony

Highlights

Air conditioning
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people | Minibar, free WiFi, bed sheets

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Private pool
Air conditioning
3 bedrooms
Ceiling fan
Rainfall showerhead
Private bathroom
2 bathrooms
Free bottled water
  • 120 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View | Minibar, free WiFi, bed sheets

Deluxe King with Balcony Garden View

Highlights

Air conditioning
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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MBH Maya Bacalar Hotel Boutique

  • On private beach
  • Hot Tub
  • Spa
  • Parking included
8.8 out of 10, Excellent, (287)
The price is SAR 608
SAR 745 total
includes taxes & fees
5 Mar - 6 Mar
MBH Maya Bacalar Hotel Boutique

About the neighborhood

Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk
  • Laguna Bacalar Ecological Park - 13 min drive
  • Fort of San Felipe - 14 min drive
  • Municipal Spa of Bacalar - 16 min drive
  • Cenote Cocalitos - 18 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive

Restaurants

  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria el Taco Loco - ‬11 min drive
  • ‪El Sazón a la Mexicana - ‬13 min drive
  • ‪Finisterre Bacalar - ‬14 min drive
  • ‪Yerbabuena - ‬13 min drive

About this property

Khaban Bacalar Hotel Boutique

Hotel near Lake Bacalar
Take advantage of free continental breakfast, a terrace, and a restaurant at Khaban Bacalar Hotel Boutique. Treat yourself to spa services, such as a body treatment, a facial, or a massage. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance
Room features
All guestrooms at Khaban Bacalar Hotel Boutique have thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Rainfall showers and shampoo
  • Ceiling fans and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant

Things to do

  • Canoe available
  • Kayaking
  • Outdoor pool
  • Spa services
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages

Accessibility

  • This property does not have elevators

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 5000 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Does Khaban Bacalar Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Khaban Bacalar Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Khaban Bacalar Hotel Boutique?

Self parking is free at this property.

What time is check-in at Khaban Bacalar Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

What time is check-out at Khaban Bacalar Hotel Boutique?

Check-out is at noon.

Does Khaban Bacalar Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 5000 per vehicle applies.

Where is Khaban Bacalar Hotel Boutique located?

Situated in the suburbs, this hotel is 0.4 mi (0.7 km) from Lake Bacalar and within 9 mi (15 km) of Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 9 mi (15 km).

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Khaban Bacalar Hotel Boutique Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 64 reviews
Rating 8 - Good. 8 out of 64 reviews
Rating 6 - Okay. 7 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 7 out of 64 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, i will be back again. Calm & relax
Stayed 2 nights in Jan 2025

6/10 Okay

Alberto

Liked: Cleanliness
Disliked: Amenities
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Stayed 2 nights in Feb 2025

10/10 Excellent

odaly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and clean staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for sure!!
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Stayed 1 night in Aug 2024

10/10 Excellent

Yossie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and peaceful
Stayed 2 nights in Jul 2024

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 5 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay quite, beautiful view to lake, staff friendly .
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo A

Liked: Property conditions & facilities, room comfort
Great experience
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Stayed 4 nights in May 2024

10/10 Excellent

Rosa Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax.
Stayed 2 nights in Aug 2023

6/10 Okay

Judith

The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
Stayed 7 nights in Dec 2024

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Stayed 2 nights in Apr 2023

2/10 Terrible

Rafaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

10/10 Excellent

Montserrat Perez

Liked: Property conditions & facilities
El personal muy amable, la comida deliciosa, las habitaciones muy limpias y con aire acondicionado, es un lugar para relajarse
Stayed 3 nights in Feb 2025

6/10 Okay

FERNANDO

Stayed 4 nights in Dec 2024

2/10 Terrible

JOAQUIN DURAN

Disliked: Staff & service, amenities
Acceso incómodo, poco personal, no existe alguno número para hablar con gente del hotel,
Stayed 2 nights in Dec 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lindisimaa :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble el lugar
Stayed 5 nights in Oct 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar para descansar muy alejado de todo. El personal no le puedo mas estrellitas, todos excelentes
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita experiencia
Todo muy bonito y excelente servicio !
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose Luis Gerson Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increible. Solo si hay que hacer notar a quien los visite, que el acceso no es el mejor. Pero... ya estando ahi, es un lugar magico.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hilda Nallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la atención de la recepcionista, demasiado Pedante.
Stayed 2 nights in Sep 2024