Find 5 Star Hotels in Uvero Alto from SAR 846

"The resort is beautiful and the staff is really friendly. They have events each day and evening, but it can get confusing what is happening when. The signs were wrong and we were told to go to wrong place by a few people, so I would recommend going to reception and asking vs asking staff members on the grounds. I don’t think everyone knows what all is going on event wise. I did have an issue with being overcharged for shirts in the gift shop. They have a sign on the wall saying 1 for $18 and then 3 for whatever. I converted money so paid in pesos and wasn’t given receipt. When I checked the conversion I saw I was charged $74 for 2 shirts. When I went back to return the girl refused return, started throwing the tag on the shirt in my face ver aggressively, when I pointed to the sign she said it’s not for these shirts, which is right under it, I asked to speak to a manager she said she is the manager, I said for the whole hotel? She just looked at me. So I said I was going up to reception to talk to the hotel manager and picked up the bag. She then ripped it out of my hands, threw it down, and yelled at me. I’m fairly certain she was scamming. I did get my refund, but it was unpleasant. I did go speak to guest services and they did advise it is a third party but they went down immediately to address. So beware of the gift shop. Other than that, this place is beautiful and relaxing. I don’t think you would regret going here. "

"My stay at Ocean El Faro was nothing short of perfect from the moment we arrived. Check-in was seamless, setting the tone for an incredible experience. The main lobby is absolutely stunning, with breathtaking architecture and a welcoming atmosphere that immediately makes you feel like you’re in paradise. Throughout our stay, the staff went above and beyond to ensure we had everything we needed. Their friendliness and attention to detail truly made a difference. The service was immaculate, with every request handled promptly and with a smile. A special shout-out to our personal concierge, Johanser, who was a 10/10 in every way—attentive, professional, and always willing to go the extra mile to enhance our experience. Team Blue entertainment was fantastic!! Not even few hours that we felt not entertained. Our toddlers loved the entertainment from Daisy club and we had so much fun with the adult entertainment. The shows, the pool entertainment, the evening performances all were extremely fabulous. We danced in the plaza with our littles and made such good memories. Special shoutout to Stephani, Marco and Melanie. Thank you for everything From the gorgeous pools to the pristine beaches, top-notch dining, and endless activities, Ocean El Faro exceeded all our expectations. We wholeheartedly recommend this resort to anyone looking for a luxurious and relaxing getaway. Without a doubt, we will be returning!"

"Very friendly staff, great amenities, service was good."

"A great all-inclusive property."

"Fantastic resort!"

"The property was amazing! Clean, friendly, food and drinks were fantastic! Truly paradise! There was absolutely nothing bad about this place! Will be returning soon!"

"There’s so much things to do. A lot of thought put into the design of the buildings, pools, gardens, themed restaurants and the food. Darling Castro who served us at the Valley Restaurant is very friendly abd accommodating that he made sure that we are taken cared of. We definitely come back. On top of that, noted some molds on the lamp shades."

"The resort is new (2021) and everything felt in excellent condition. Beach front area is very wide for the size of the resort, it never felt crowded. Service level felt higher than in other 5* Punta Cana resorts we travelled to. Food was consistently good and in great diversity, whether the buffet or the a la cart restaurants. Excellent facilities for kids of various ages (such as 3 pool areas for various age groups, in addition to the kids club), though a little limited for teens. The resort was close to capacity, yet the pool and beach areas never felt full/crowded, especially on the Excellence side of the resort. Weddings and events (e.g., graduation celebration) held almost every day during our stays, so expect larger groups and gatherings. I expect the resort was designed with generous sqft per guest, giving the sensation of quiet luxury. Evening events were a little boring, but also poorly attended (families with younger kids seemed retired for the evening). ~45min from the airport, further than the resorts on the Bavaro beach area."

"Amazing vacation stay. Staff was great, nothing but good comments about food, ambiance, safety, things to do. This is part of a time share company and i loved that they invite you once and if you say no they won't bother you or push you. They are super cool about that. "