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Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Down comforters, free minibar, in-room safe, free cribs/infant beds
Down comforters, free minibar, in-room safe, free cribs/infant beds
Private beach
Down comforters, free minibar, in-room safe, free cribs/infant beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Junior Suite with Private Pool

View from room

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View

Down comforters, free minibar, in-room safe, free cribs/infant beds

Junior Suite Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Swim-Up Suite

Resort view

Junior Swim-Up Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FREE UPGRADE TO FINEST CLUB FAMILY SUITE

View from room

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hair dryer
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Garden Or Pool View

View from room

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

Down comforters, free minibar, in-room safe, free cribs/infant beds

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

View from room

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Courtyard view

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Down comforters, free minibar, in-room safe, free cribs/infant beds

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Courtyard view

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Balcony view

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Family Suite

Courtyard view

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Courtyard view

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Resort view

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hair dryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Beachfront Suite

Down comforters, free minibar, in-room safe, free cribs/infant beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Pool Family Suite

View from room

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Junior Suite with Private Pool

View from room

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Imperial Family Suite with Plunge Pool

View from room

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Beachfront Suite with Private Pool

View from room

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Sutie w/ Plunge Pool

Courtyard view

Finest Club Two-Story Rooftop Terrace Sutie w/ Plunge Pool

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FAMILY SUITE

View from room

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hair dryer
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Junior Suite Garden Or Pool View

View from room

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk
  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 26 min drive
  • Iberostar Golf Course - 27 min drive
  • Arena Gorda Beach - 28 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Luxury all-inclusive property located in Uvero Alto
Take advantage of a swim-up bar, a coffee shop/cafe, and a garden at Finest Punta Cana by The Excellence Collection - All Inclusive. Indulge in a facial, aromatherapy, and a massage at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the gym; Finest Punta Cana by The Excellence Collection - All Inclusive also has 17 bars and a free kid's club. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), massage treatment rooms, and a 24-hour front desk
  • Luggage storage, wedding services, and outdoor furniture
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 455 rooms have comforts such as 24-hour room service and free international calls, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 65-inch Smart TVs with digital channels
  • Eco-friendly cleaning products, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 17 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Market Kitchen
  • Lizo
  • Brass Steakhouse
  • Melting Point
  • Duke's Lobster & Seafood

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 238 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Finest Punta Cana by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Punta Cana by The Excellence Collection - All Inclusive?

Valet parking is free at this property.

What time is check-in at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-out is at noon.

Does Finest Punta Cana by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 238 per vehicle applies.

Are there all-inclusive benefits at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. Activities include soccer, aerobics classes, language classes, and more.

Where is Finest Punta Cana by The Excellence Collection - All Inclusive located?

This Uvero Alto property is on the beach, 0.6 mi (0.9 km) from Sirenis Aquagames Water Park, and within 12 mi (20 km) of Macao Beach and Cana Bay Golf Club. Punta Blanca Golf Course is 12.3 mi (19.8 km) away.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1110 out of 1529 reviews" "
Rating 8 - Good. 222 out of 1529 reviews" "
Rating 6 - Okay. 105 out of 1529 reviews" "
Rating 4 - Poor. 44 out of 1529 reviews" "
Rating 2 - Terrible. 48 out of 1529 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Larissa

Stayed 5 nights in Nov 2024

6/10 Okay

Alexander, Monroe

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
At check in when we asked for room upgrade we were offered downgrade. Check in conducted by trainee and directed by the managerial woman at the desk. Food was terrible in every place except for Dommo. Not a 5 stars resort.
Stayed 10 nights in Dec 2024

8/10 Good

Khedesha

Stayed 4 nights in Dec 2024

10/10 Excellent

Yi Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Muhammad

Stayed 5 nights in Nov 2024

10/10 Excellent

Igor A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the resort very much and want to come back again!
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Stayed 6 nights in Nov 2024

10/10 Excellent

Sharon

Stayed 7 nights in Nov 2024

10/10 Excellent

Rawling

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa, SHORT HILLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and easy get-away.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ebany

Stayed 6 nights in Nov 2024

10/10 Excellent

jordan

Stayed 7 nights in Nov 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot stay for vacation! Wonderful staff and great environment to be in.
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, we booked a room with private pool and ocean view. The shrubbery between the rooms could be improved for better privacy or smoked glass between would be a nice upgrade. View to the ocean from the pool wasn’t there, but sitting on the patio outside you could see it. They removed the hammocks so the pictures were outdated. Could have used a bench inside of the pool to sit on or something to float around the pool on. The drape by the jacuzzi failed to work after we rolled it down. Called for repair and the gentleman didn’t appear to know basic mechanics and was trying to roll the drape by hand causing the cord to get wrapped around it and it would never work like that. I stepped in and assisted while he was calling for help. I rolled the drape up using his ladder to support the other end, using the cord and then it was properly rolled up and ready to hang. He assisted me to hang it and it functioned properly after that. The beach was very clean, yet the peddlers(vendors) were very pushy, saying things cost much more in the shop at the hotel than what they were selling for, this is so untrue. Check the store prices before going for comparison. There were lots of interactions and handoffs, so tipping is rough as we wanted to tip those that provided exceptional service. But such little time with each leave little amount to be thankful for, we probably tipped to much. Food was okay, many foods we thought could have been cold was warm and and same for cold.
Stayed 7 nights in Nov 2024

8/10 Good

Eileen

Traveled with partner
Liked: Amenities, property conditions & facilities
The property was nice! Beautiful landscaping. On hotter days the pool was warmer than the jacuzzi but there was some shaded area near the swim up bars it felt a bit cooler. Only 2 complaints we had on our trip was our room smelled a bit moldy. When we went to their busier restaurants called the brass the service was slow we put our order in 20 mins after we were seated the waiters phone wasn’t working he took our order on a piece of paper. We waited to get our food probably another 30-40 mins we saw the couple aside of us that had come few minutes after us got their food before us and even had their dessert before we even had our entree. My wife thinks they forgot about putting our order in that’s why we had received our food very late. The steak was good but the wait time was too much. I would say for the more popular restaurant although they say you do not need a reservation for them like the surf & turf, brass, the Mexican restaurant and Italian I would try to put in for one because our first night we had to wait an extra 45 mins to get a table to eat at the brass we went to dinner around 7:00pm. Domo there was no wait time that one was a good restaurant too they had a surf and turf entree lobster and beef tendorlin amazing! We went on this trip for my birthday they asked me in our private check in what was the occasion. They told me to pick a restaurant I can pick made a reservation for me sing happy b day the waiters and made a special b day cake!
Stayed 4 nights in Dec 2024

8/10 Good

Anuja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Dimitri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was construction happening the whole time we were there. Every morning we were woken up by construction noise and loud talking. Ordered breakfast the last day and didn’t receive it. I am now headed to the airport to travel all day without eating. Staff is great. Manager seemed bothered by our complaints about construction. We also told him we never received our ordered breakfast and he did or said nothing. Staff is amazing. They should be doing his job.
Stayed 3 nights in Dec 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

10/10 Excellent

Parth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really good
Stayed 6 nights in Nov 2024

8/10 Good

EMMA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food is top notch. But the cocktail is watered down.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous and we had an excellent stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael P

Liked: Cleanliness, staff & service, property conditions & facilities
Service The staff were great! From check in, throughout our stay, and departing was impeccable. Everyone was very nice and doing everything they could to make sure we had a great experience. I recommend a Coco Loco for a drink. English is well spoken throughout the resort. Room Our room was spacious (we had a swim up suite) and cool AC. We did pack a small fan just because we sleep with it on. The room (and entire resort) is very modern. Great rain shower, plenty of closet and drawer space, along with a stock of drinks and snacks. Great WiFi all the way to the beach, plenty of English channels on the TV, and US plugs for charging cell phones, etc. Rooms 2xxx and 3xxx are the furtherest from the beach (5 min walk), but quiet at night.
Stayed 5 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
the staff that worked there wasn’t really on top of stuff very rude when you went and got drinks or any food
Stayed 4 nights in Nov 2024