Find 5 Star Hotels in Puerto Juarez from SAR 859

"Everything was perfect but Expedia check in and check out was so long. I supposed to recive something complimentary for my birthday. They promise but never recived that. "

"We will definitely be back!! Amazing trip and beautiful property."

"This resort is awesome, especially for younger kids. The food situation is great. We loved the accessibility of the coffee shop for easy breakfasts. The rooms are nice altho some wear and tear was visible. The resort is designed in a way that it felt small, which we loved. All rooms are close to everything and the layout becomes clear pretty quickly. The staff at the kids club were great and our 4 year old enjoyed it. The bubble is so much fun, for the entire family. (Altho its in the kids club so you cannot eat or drink there). Some areas of improvement are that restaurants don’t take reservations so often we were asked to wait quite a while to sit. The buffet isn’t open past lunch so that can’t solve the issue. The rooms around the pool are across from the chairs and seating so you must walk around a very long rectangular pool to sit down (pool needs a bridge or a crossing area). Lastly, we had an issue where our room was somehow swapped with my brothers whose family was there with us, and despite me explaining this multiple times to the front desk, they never changed it in the system, so his charges ended up on our bill. Thank you for having us! "

"Great service, polite staff. Looking to satisfy hotel guests. Joseph"