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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
On the beach
On the beach

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast available
  • Parking included
  • Room service
The current price is SAR 1,242
SAR 1,751 total
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Oasis Arena - 18 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 4 min drive - 2.7 km
  • Delfines Beach - 6 min drive - 5.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort near Iberostar Cancun Golf Course
You can look forward to a swim-up bar, a poolside bar, and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a facial, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping mall on site, a coffee shop/cafe, and a garden. A playground, a hair salon, and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 447 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • LED TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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  • Hot Tub
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9.4 out of 10, Exceptional, 552 reviews
The price is SAR 814
SAR 1,217 total
includes taxes & fees
22 Apr - 23 Apr
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bravio

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent
  • Resort fee: USD 42.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is JW Marriott Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Cancun Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Cancun Resort & Spa?

Check-out is at noon.

Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 22.00 per person applies.

Where is JW Marriott Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of Ballenas Beach, La Isla Shopping Mall, and Iberostar Cancun Golf Course. Delfines Beach is 2.2 mi (3.5 km) away.

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JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1007 reviews
Rating 8 - Good. 137 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and pools. Spectacular beach resort with excellent food.
Stayed 5 nights in Feb 2025

10/10 Excellent

sandra Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a beautiful stretch of beach
Stayed 5 nights in Feb 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Nice area around infinity pool. Food was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice facility.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
Stayed 4 nights in Mar 2025

10/10 Excellent

Ibukunoluwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Attentive staff and good location with the beach accessible from the pool areas of the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. The staff are excellent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the hotel. It was clean and had all the amenities it advertised. The service was exceptional, everyone was very kind and helpful which was the best part of staying here. This included the service at the onsite restaurants.
Stayed 4 nights in Mar 2025

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff and good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Excellent customer service. The Thai restaurant was our favorite.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and all amenities!
Stayed 6 nights in Jan 2025

10/10 Excellent

antonio jutglar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff!
Stayed 7 nights in Dec 2024

10/10 Excellent

Samuel Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, extremely accommodating staff... love it here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great property and dining experiences
Stayed 4 nights in Dec 2024

10/10 Excellent

Pushpak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria Urena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just AMAZING, everyone is ready for help and the restaurant GREAT 😊
Stayed 5 nights in Jan 2025

10/10 Excellent

Suhas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sea facing rooms.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a quite relaxing vacation
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd visit to JW Marriott Cancun 18 years later. I thoroughly enjoyed my stay at the JW! The staff is incredibly attentive, available, and helpful whether it's the Spa, pool waiters, front desk, all of them. This is a great location there are several restaurants within walking distance where we enjoyed eating each night. We had lunch by the pool and the nachos are soooo good. I can't speak to other restaurants on the property since we didn't try them.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at the Hotel, people there were beyond kindness.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was Great!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Vidyasagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing place and property, stayed for 4 days with family. Amazing close to beach and other facilities. Also going to the near by tours are worth it.
Stayed 3 nights in Dec 2024