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"Excellent stay and service"

"Staffs are professional and friendly. They explained all the facilities to me clearly. The hotel is located at the side of the beach, so it is easy to access the scenery of Brighton."

"Great service for the minute we got there, they upgraded us to a bigger room on arrival without asking! Comfy bed, great location and restaurant/bar. Would definitely stay again! "

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"Wonderful staff went above and beyond to care for me, Especially Daniella!"

"This hotel is a wonderful experience of a bygone era. I loved the old world feel as I stepped through the wooden entrance. The wood panelling was marvellous, along with historical photos which dotted the walls. The rooms were large amd warm, beds super comfortable, and housekeeping regular. Cleanliness: it was clean and fresh, but as a fussy cleaner- there were finger marks on the inside window and dust behind the bathroom door. Front of house: this was my first time and staff did not sell it- I found out about the gym by wondering around, I wasn't told about breakfast, neither about the tours the hotel runs."

"From start to finish the staff here were so helpful and wonderful hosts! Would definitely recommend!"

"Good clean hotel. Great service."

"The Charm Boutique is so well situated and room 5 has a lovely sea view from the window seat. Central to the beach and town and a parking token for £15 can be purchased for parking anywhere in zone C. Room was cosy and incredibly clean smelling fresh with very comfortable bed. Breakfast was scrumptious with all choices and staff very attentive and couldn’t do enough. Big shout out to the exceptional warm greeting from Christine on Front of House who had exceptional customer service skills with a friendly, warm and professional welcome. She was amazing! Highly recommend this hotel. "