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"My stay with my girlfriend Dawn wasn't too bad for a budget style hotel. Clean bed but a bit hard. You can hear the linen lorry early in the morning outside. Also you can hear the other person using the toilet, which is not what i wanted to listen to. Otherwise it was in a good location near the New Street train station. "

"Everything about inside the hotel was good the only thing that wasn`t in line with the interior was the exterior and the car park both of these need to be refurbished and then the place would be nice right throughout. I was greeted by a friendly and pleasant gentleman at the reception desk and also had my room upgraded, so that was a nice uplift to my experience."

"I had to be reallocated to another hotel, and it was good customer service by them too!"

"Very nice and quiet "

"The hotel was fine & reflected the cost. The best part of this hotel are the staff, all kind, professional and very friendly. "

"Excellent "

"Loves the helpfulness of the staff during our stay considering our circumstances (2 drunk girls whose trains cancelled last minute and no way home till the next day). Staff helped with the check in, trying to split the bill, giving us a nice room; couldn’t fault the place. "

"Lovely break and great position for Birmingham Resorts and BP Pulse Live shows/concerts for walking to the venue. Staff very friendly. Downside was the bar area no draught drinks. "