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"Excellent hotel, well organised, good use of facilities."

"Excellent stay - incredibly friendly welcome as always and 24 hour service is really appreciated. Good breakfast "

"Had a great time, really liked the ambience and the staff were very professional and helpful! "

"Just perfect"

"A beautiful well cared for hotel. the staff were very helpful and courteous. I particularly enjoyed the beautiful decor and the lovely room and bedding quality. the aroma/ scent along the corridor to my room was fresh and clean. A very nice touch to have Easter bunny biscuits on Good Friday in the foyer. 🙂"

"We really loved this hotel, the staff were so polite and friendly, the room was gorgeous and comfortable, the breakfast in the morning was very very good. If we come to Bristol again we will definately stay in this hotel."

"Check in was exceptional with the host helping all our needs and even guiding me to the free car park which I’ve never seen in a city. The breakfast hosts was amazing chatted to my 4 year old and helped make a tray for my 12 year old daughter who wouldn’t get out of bed. The room was clean and comfy. Extra towels was provided and free fruit on offer. "

"We really enjoyed our stay the service at check in was great very friendly. The room was great for what we wanted the only issue I would have is the duvet I think it had seen better days it felt more like a sheet than anything! Bed was really comfortable though. Breakfast was perfect it had everything that we needed, nothing was too much trouble for the staff "

"Overall pretty good. Did not like charging for parking! It’s a hidden cost on arrival considering your in a motorway services everyone will have a vehicle!! "