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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Bowling
Front of property - evening/night
Indoor pool, sun loungers
5 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
The current price is SAR 403
SAR 483 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Espresso maker
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/tub combination
Espresso maker
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/tub combination
Espresso maker
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Bathrobes
Hair dryer
Espresso maker
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,002 reviews
The price is SAR 321
SAR 385 total
includes taxes & fees
12 Apr - 13 Apr
Crowne Plaza Birmingham NEC by IHG

About the neighborhood

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Bear Grylls Adventure - 3 min walk - 0.3 km
  • National Exhibition Centre - 5 min walk - 0.5 km
  • National Motorcycle Museum - 2 min drive - 1.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 10 casino gaming tables, 2 casino VIP rooms, and 30 slot machines. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • A front-desk safe, luggage storage, and 1 meeting room
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets, and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Quite expensive but perfect location for the Genting Arena.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Plenty to do
Stayed 1 night in Mar 2025

8/10 Good

Ocean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Great hotel really helpful staff and perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near events
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Lovely room. Staff very helpful & courteous. Very convenient for NEC. Handy parking for hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good size room
Good hotel great location for the arena
Stayed 1 night in Nov 2024

2/10 Terrible

yomi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, no empathy from staff when I had to check out at 6pm due to a family emergency.
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and relaxing.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Nothing was too much trouble.
Stayed 1 night in Jan 2025

10/10 Excellent

Sinetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are great
Stayed 1 night in Aug 2024

10/10 Excellent

rakhesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Location was not amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities
Stayed 1 night in Sep 2024

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing experience
Stayed 1 night in Sep 2024

8/10 Good

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Liked: Staff & service, amenities
Check in took ages. Even when we got seen it took so long! The hotel is looking a little tired, I know they have signs up saying they are doing improvements. The room was comfortable , just a few tired areas in room and in the restaurant areas. The staff in the restaurant are very good and so helpful and polite. Easy access to lots of dining options and walkable to the exhibition centre.
Stayed 2 nights in Jan 2025