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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Indulge in retail therapy within walking distance from this hotel’s shopping mall.

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Bowling
Front of property - evening/night
5 bars/lounges
Indoor pool, sun loungers
Experience the vibrant energy of Genting Hotel, located near Resorts World Birmingham. Treat yourself to a massage or body treatment at the Santai Spa, indulge in a meal at one of 18 on-site restaurants or take your chances with 30 slot machines and casino VIP rooms. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available
The current price is SAR 461
SAR 554 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Coffee/tea maker
Electric kettle
Espresso maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,001 reviews
The price is SAR 392
SAR 471 total
includes taxes & fees
19 Feb - 20 Feb
Crowne Plaza Birmingham NEC by IHG

About the neighborhood

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Bear Grylls Adventure - 3 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 30 slot machines, 2 casino VIP rooms, and 10 casino gaming tables. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and smoke-free premises
  • ATM/banking services, a front-desk safe, and 1 meeting room
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets, and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ocean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Business traveler
Liked: Staff & service, amenities
Check in took ages. Even when we got seen it took so long! The hotel is looking a little tired, I know they have signs up saying they are doing improvements. The room was comfortable , just a few tired areas in room and in the restaurant areas. The staff in the restaurant are very good and so helpful and polite. Easy access to lots of dining options and walkable to the exhibition centre.
Stayed 2 nights in Jan 2025

8/10 Good

Lisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
Stayed 1 night in Jan 2025

8/10 Good

Sharon, Huddersfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the easiest place to find and the roads around the are are extremely busy when there is something on at the NEC
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Room was too hot , wouldn’t cool down NO WINDOW !?!?
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Lovely room. Staff very helpful & courteous. Very convenient for NEC. Handy parking for hotel
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Nothing was too much trouble.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Stayed 1 night in Dec 2024

10/10 Excellent

Eshaan

Stayed 1 night in Dec 2024

10/10 Excellent

james

Stayed 1 night in Dec 2024

6/10 Okay

T

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Prince, london

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Traveled with group
Great hotel really helpful staff and perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing experience
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was only for convenience we stayed at this hotel as attending a Vox centre conference For this reason it was good for my needs
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities
My sister and I stayed for one night on the third floor of the hotel. Unfortunately, we were not provided with a Wi-Fi code, which was inconvenient considering the cost of £300 for one night. The twin beds were uncomfortable and lumpy. However, the room was spotless and the location was excellent. The breakfast was delicious, although it took some time for a staff member to attend to us. In summary, the hotel's prices are high due to its convenient location im guessing!
Stayed 1 night in Nov 2024