Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Bullring & Grand Central

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Hotel Birmingham New Street Station

Train station shuttle
Point of interest
Point of interest
Reception
Point of interest

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The price is SAR 191
SAR 229 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 2.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
New Street, Birmingham, England, B2 4RX

What's nearby

  • Bullring & Grand Central - 3 min walk
  • The Mailbox - 8 min walk
  • O2 Academy Birmingham - 11 min walk
  • Utilita Arena Birmingham - 16 min walk
  • Broad Street - 7 min drive

Getting around

  • Grand Central Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪The London & North Western - ‬4 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk
  • ‪Tilt Brum Limited - ‬1 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel rejuvenated in 2024 and located near Bullring & Grand Central
Located close to The Mailbox and O2 Academy Birmingham, Britannia Hotel Birmingham New Street Station provides a shopping mall on site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Laundry services, a reception hall, and an elevator
  • Smoke-free premises and a 24-hour front desk
Room features
All 241 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and hair dryers
  • 35-inch flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is Britannia Hotel Birmingham New Street Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Britannia Hotel Birmingham New Street Station?

This property doesn't offer parking.

What time is check-in at Britannia Hotel Birmingham New Street Station?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Britannia Hotel Birmingham New Street Station?

Check-out is at 10:00 AM.

Where is Britannia Hotel Birmingham New Street Station located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of Bullring & Grand Central, The Mailbox, and Library of Birmingham. O2 Academy Birmingham and Symphony Hall are also within 15 minutes. Grand Central Tram Stop and Corporation Street Tram Stop are within a 5-minute walk.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.4
Rating 10 - Excellent. 87 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 219 out of 1000 reviews" "
Rating 4 - Poor. 209 out of 1000 reviews" "
Rating 2 - Terrible. 274 out of 1000 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Stayed 1 night in Nov 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Clean but very tired hotel, communal areas smelt funny and there was no heating at all in the room so was freezing. Shower was nice though.
Stayed 1 night in Dec 2024

6/10 Okay

Matt

Stayed 1 night in Nov 2024

8/10 Good

Bert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the pedestrian shopping centre, minutes from the Bull Ring. The canal, Chinese Quarter and Jewellery Quarter are within walking distance.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Tyron

Liked: Cleanliness, staff & service
The only thing that let my experience down was the bar was closed, and the bar was closed for what feels like a very long time the restaurant didn't seem like a real restaurant.
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

David

Just about acceptable for the price. Convenient for station and other amenities. Room clean and comfortable apart from dirty window. Breakfast derisory - leftover scraps. Overpriced at £9.50
Stayed 2 nights in Dec 2024

2/10 Terrible

Mabel

Disliked: Staff & service, amenities, property conditions & facilities
The facilities /rooms and general customer service all unacceptable
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Liked: Cleanliness
Television did not work, staff were asked for it to be repaired but nothing done. Also heating was on full blast and could not be moderated.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was alright
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Desperately needs work, the corridors and stairwells are filthy, my shower was blocked, no mug or spoon to make a drink, I had to ask. The place is in desperate need of a face lift. One night was enough. Some work is going on but the place is dated and it feels like it.
Stayed 1 night in Nov 2024

4/10 Poor

CLAIRE

Traveled with family
Although the staff were lovely. We booked a standard triple room and were first sent to a double room. Then told there were no triple rooms available for our first night. As only 2 of us were staying the first night we accepted a twin room - didn’t seem completely finished. No hot water in the morning. Were told it would be sorted as we agreed to stay in that room as our third couldn’t make the trip. Were assured throughout the day that the water would be sorted. Still no hot water the next morning. No restaurant or bar due to refurbishment- not told at booking, checking in or on the website. Have sent an email to customer services but had no response. Wouldn’t stay here again sadly as it is in a perfect spot for the Christmas markets.
Stayed 2 nights in Nov 2024

4/10 Poor

Sagar

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mohammed

Disliked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Catherine

Stayed 2 nights in Jul 2022

2/10 Terrible

marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Natalia, London

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Central place, booked last minute. Decent conditions for the price.
Stayed 1 night in May 2019

4/10 Poor

nicola

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, dated and dismal
I was grateful there was a hotel open for key workers during the pandemic, but this was awful. Had to enter via a back/stores room door - filthy. My room was filthy, drawers broke, black powder and stuff in the bath, bed hard, coffee stains down the furniture. An absolutely no food. I was very worried about legionella and whether the water system had been flushed as there are only a few rooms in use. The whole place needs a major refurb.
Stayed 1 night in May 2020

10/10 Excellent

Comfort

Liked: Staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 3 nights in May 2020

2/10 Terrible

Vincent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful place
Aweful carpet smelly building unhelpful staff members literally I would never stay there again.. oh and no parking!
Stayed 1 night in Mar 2020

2/10 Terrible

Miss zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend to anyone
The condition of the bedroom was awful, hair in sink bathroom bath was awful, yellow walls fifthly bathroom
Stayed 1 night in Mar 2020

10/10 Excellent

Paul Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Birmingham
Great Place to Stay, Very Central with Local Shops & Restaurants Nearby Also Very Close to Birmingham New Street Train Station, Staff are Really Friendly & My Room was Very Nice With a Shower & Bath included.
Stayed 1 night in Feb 2020