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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Bullring & Grand Central

Choose dates to view prices

Photo gallery for Britannia Hotel Birmingham New Street Station

Train station shuttle
Point of interest
Point of interest
Reception
Point of interest

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is SAR 182
SAR 218 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 2.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Shower/tub combination
Hair dryer
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
New Street, Birmingham, England, B2 4RX

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 8 min walk - 0.7 km
  • O2 Academy Birmingham - 11 min walk - 0.9 km
  • Utilita Arena Birmingham - 16 min walk - 1.4 km
  • Broad Street - 7 min drive - 4.3 km

Getting around

  • Grand Central Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪The London & North Western - ‬4 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk
  • ‪Tilt Brum Limited - ‬1 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel remodeled in 2024 and located near Bullring & Grand Central
Located close to The Mailbox and O2 Academy Birmingham, Britannia Hotel Birmingham New Street Station provides a shopping mall on site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An elevator, a reception hall, and laundry services
  • Smoke-free premises and a 24-hour front desk
Room features
All 241 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and hair dryers
  • 35-inch flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and heating

Languages

English

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.4 out of 10, Good, 1,365 reviews
The price is SAR 140
SAR 168 total
includes taxes & fees
17 Apr - 18 Apr
ibis budget Birmingham Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is Britannia Hotel Birmingham New Street Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Britannia Hotel Birmingham New Street Station?

This property doesn't offer parking.

What time is check-in at Britannia Hotel Birmingham New Street Station?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Britannia Hotel Birmingham New Street Station?

Check-out is at 10:00 AM.

Where is Britannia Hotel Birmingham New Street Station located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of Bullring & Grand Central, The Mailbox, and Library of Birmingham. O2 Academy Birmingham and Symphony Hall are also within 15 minutes. Grand Central Tram Stop and Corporation Street Tram Stop are within a 5-minute walk.

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Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.4
Rating 10 - Excellent. 95 out of 1051 reviews
Rating 8 - Good. 220 out of 1051 reviews
Rating 6 - Okay. 232 out of 1051 reviews
Rating 4 - Poor. 217 out of 1051 reviews
Rating 2 - Terrible. 287 out of 1051 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2025

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the live music coming from the streets 😄
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the quality of room.and the room was clean and just the right size for me staff were efficient and very helpful and polite
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely room to my standards
Stayed 1 night in Mar 2025

6/10 Okay

Glyn

Hotel is being renovated, i got a renovated room and it was clean and comfortable. Stayed middle of march and had room on 5th floor. Floors 4 and 3 being renovated next.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
No problems at all for the price. Clean neat and tidy. Vagrants sleeping in doorways outside was not pleasant to see, but is everywhere these days, I suppose. Overall My stay was just fine and good value for the money
Stayed 4 nights in Mar 2025

6/10 Okay

Stanley

Disliked: Property conditions & facilities
The location was in an inner city area which was a bit intimidating at night.
Stayed 1 night in Mar 2025

4/10 Poor

Myrteza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to my room was a couple very noisy and we couldn’t sleep all night because of them! We wanted to call the reception but we didn’t have a phone in the room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheila

Good location
Stayed 3 nights in Dec 2024

6/10 Okay

Alexander

Liked: Staff & service
It is priced very cheaply which makes it ok but if you anre expecting any frills then perhaps this is not for you. The entrance is pretty horrible and everything is very basic. The room was fine and that’s why I’d give it 3* rather than less. And it’s cheap.
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place , no bar , no restaurant. Refurb is going on at the moment, only 1 lift working which takes forever. Mattress is the worst I’ve ever slept on. Wouldn’t stay here again
Stayed 2 nights in Mar 2025

8/10 Good

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the pedestrian shopping centre, minutes from the Bull Ring. The canal, Chinese Quarter and Jewellery Quarter are within walking distance.
Stayed 2 nights in Dec 2024

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was alright
Stayed 1 night in Nov 2024

8/10 Good

Tyron

Liked: Cleanliness, staff & service
The only thing that let my experience down was the bar was closed, and the bar was closed for what feels like a very long time the restaurant didn't seem like a real restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 2 nights in Dec 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanty.mpmey back for the 31st of Jan 2025. I will take it to police. TV not working. Rude. Dirty. No internet. Disgusting. Money back asap. Fuming
Stayed 1 night in Jan 2025

6/10 Okay

David

Just about acceptable for the price. Convenient for station and other amenities. Room clean and comfortable apart from dirty window. Breakfast derisory - leftover scraps. Overpriced at £9.50
Stayed 2 nights in Dec 2024

2/10 Terrible

Mabel

Disliked: Staff & service, amenities, property conditions & facilities
The facilities /rooms and general customer service all unacceptable
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Desperately needs work, the corridors and stairwells are filthy, my shower was blocked, no mug or spoon to make a drink, I had to ask. The place is in desperate need of a face lift. One night was enough. Some work is going on but the place is dated and it feels like it.
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Liked: Cleanliness
Television did not work, staff were asked for it to be repaired but nothing done. Also heating was on full blast and could not be moderated.
Stayed 1 night in Dec 2024

4/10 Poor

CLAIRE

Although the staff were lovely. We booked a standard triple room and were first sent to a double room. Then told there were no triple rooms available for our first night. As only 2 of us were staying the first night we accepted a twin room - didn’t seem completely finished. No hot water in the morning. Were told it would be sorted as we agreed to stay in that room as our third couldn’t make the trip. Were assured throughout the day that the water would be sorted. Still no hot water the next morning. No restaurant or bar due to refurbishment- not told at booking, checking in or on the website. Have sent an email to customer services but had no response. Wouldn’t stay here again sadly as it is in a perfect spot for the Christmas markets.
Stayed 2 nights in Nov 2024

4/10 Poor

Shriya

Disliked: Cleanliness, staff & service, amenities
Well where do I start? First when we arrived the outside of the hotel was not appealing at all, it looked like it was part of a dump, we checked in and asked for late check out which was until 1pm for a fee of £15 which we paid. We then made our way to our room and the smell of the corridors was awful. It smelt like a sewer and the carpets looked old and outdated. We then arrived to our room which was of a good size however in the bathroom our toilet paper was wet and the shower water was not of a consistent temperature it kept switching from hot to cold. The next morning, the day we were due to check out at 1pm, we received a knock on the door at 9:30am from the cleaner asking to clean, which does not make any sense as the check in time is from 3pm so when we checked out at 1pm the cleaners had 2 hours to clean in that time. So i told the cleaners no and we are checking out at 1pm to which he did not understand and said “no cleaning?” I said no. A couple hours later at 11:30am we received another knock on our door from one of the staff members saying we needed to check out at 11am. We explained that we have paid extra for late check out, obviously this had not been communicated or noted on their system. So we had to explain this to them and they went down to check. Overall, awful experience will never book again.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything outstanding 10/10 will stay again.
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025