Birmingham (QQN-New Street Train Station) - 3 min walk
Birmingham Airport (BHX) - 25 min drive
Restaurants
The London & North Western - 4 min walk
Pizza Hut - 1 min walk
Tim Hortons - 2 min walk
200 Degrees Coffee - 2 min walk
Tilt Brum Limited - 1 min walk
About this property
Britannia Hotel Birmingham New Street Station
Hotel rejuvenated in 2024 and located near Bullring & Grand Central
Located close to The Mailbox and O2 Academy Birmingham, Britannia Hotel Birmingham New Street Station provides a shopping mall on site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Laundry services, a reception hall, and an elevator
Smoke-free premises and a 24-hour front desk
Room features
All 241 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with shower/tub combinations and hair dryers
35-inch flat-screen TVs with digital channels
Wardrobes/closets, LED light bulbs, and heating
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Designer stores
Shopping mall
Conveniences
Elevator
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Thin carpet in public areas
Tile flooring in public areas
More
Renovated entire property - October 2024
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
35-inch flat-screen TV
Digital channels
Food and drink
Electric kettle
Free tea bags/instant coffee
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
LED light bulbs
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham
Frequently asked questions
Is Britannia Hotel Birmingham New Street Station pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Britannia Hotel Birmingham New Street Station?
This property doesn't offer parking.
What time is check-in at Britannia Hotel Birmingham New Street Station?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Britannia Hotel Birmingham New Street Station?
Check-out is at 10:00 AM.
Where is Britannia Hotel Birmingham New Street Station located?
Located in Birmingham City Centre, this hotel is within a 10-minute walk of Bullring & Grand Central, The Mailbox, and Library of Birmingham. O2 Academy Birmingham and Symphony Hall are also within 15 minutes. Grand Central Tram Stop and Corporation Street Tram Stop are within a 5-minute walk.
Britannia Hotel Birmingham New Street Station Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is in the heart of the pedestrian shopping centre, minutes from the Bull Ring. The canal, Chinese Quarter and Jewellery Quarter are within walking distance.
Bert
Stayed 2 nights in Dec 2024
8/10 Good
Mark
9 December 2024
Liked: Staff & service
Mark
Stayed 2 nights in Dec 2024
8/10 Good
Tyron
8 December 2024
Liked: Cleanliness, staff & service
The only thing that let my experience down was the bar was closed, and the bar was closed for what feels like a very long time the restaurant didn't seem like a real restaurant.
Just about acceptable for the price.
Convenient for station and other amenities. Room clean and comfortable apart from dirty window.
Breakfast derisory - leftover scraps. Overpriced at £9.50
Desperately needs work, the corridors and stairwells are filthy, my shower was blocked, no mug or spoon to make a drink, I had to ask. The place is in desperate need of a face lift. One night was enough. Some work is going on but the place is dated and it feels like it.
Peter
Stayed 1 night in Nov 2024
4/10 Poor
CLAIRE
Traveled with family
28 November 2024
Although the staff were lovely. We booked a standard triple room and were first sent to a double room. Then told there were no triple rooms available for our first night. As only 2 of us were staying the first night we accepted a twin room - didn’t seem completely finished. No hot water in the morning.
Were told it would be sorted as we agreed to stay in that room as our third couldn’t make the trip.
Were assured throughout the day that the water would be sorted.
Still no hot water the next morning.
No restaurant or bar due to refurbishment- not told at booking, checking in or on the website.
Have sent an email to customer services but had no response.
Wouldn’t stay here again sadly as it is in a perfect spot for the Christmas markets.
I was grateful there was a hotel open for key workers during the pandemic, but this was awful. Had to enter via a back/stores room door - filthy. My room was filthy, drawers broke, black powder and stuff in the bath, bed hard, coffee stains down the furniture. An absolutely no food. I was very worried about legionella and whether the water system had been flushed as there are only a few rooms in use. The whole place needs a major refurb.
Great Place to Stay, Very Central with Local Shops & Restaurants Nearby Also Very Close to Birmingham New Street Train Station, Staff are Really Friendly & My Room was Very Nice With a Shower & Bath included.