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""Another fantastic stay at The Belfry! The service from the room staff was excellent, and a special mention goes to Imogen on the reception team. She provided a warm, professional experience, ensuring everything was seamless—including resolving a previous issue with receiving our bill via email. It’s the little details that make all the difference, and The Belfry continues to impress. We’ll definitely be returning—especially knowing that Mia is welcome in the Sports Bar, making it an even more...

"Nice stay at the Apollo, stayed in E block the room was clean and comfortable. "

"Quiet, clean, lovely staff, safe free parking, excellent facilities. Well done thank you "

"Good stay"

"We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable."

"Convenient and comfortable, this Mercure was a good stop over for my trip to the nearby Hawthorns. It is not in the first flush of vitality and it is probably time for some rejuvenating paint and attention to detail but it certainly met my needs and I will gladly stay again if I return to West Bromwich. The car park is a great size, the breakfast over priced and the staff very friendly and helpful. "

"Nice dog friendly hotel with lovely walks"

"Stopped here before with no problems. Unfortunately on this occasion our booking was not on the hotel system. Obviously a system error between hotels.com and the hotel had caused the problem. However the booking was eventually found and sorted. The manager was very apologetic and gave us free breakfast for our inconvenience."