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"The hotel location is EXCELLENT! Big Ben is just steps away!!! The hotel was very clean & this was so appreciated. The hotel was also much bigger than expected! Rooms were a bit small & outdated but if you’re out sightseeing you’re never in the room anyway! Warning: Fragrant scent is very strong when walking in! "

"Great service concierge was very knowledgeable all around was a great stay "

"Stayed for work, given a quiet room as requested, had asked for shower over bath but given shower only which was a shame but not a major issue. Lighting a bit dark in the bathroom, would appreciate brighter lights for doing make up. Eco lighting seems common across all similar grade hotels now though. Comfortable bed and room temperature, lovely view of the City. A nice touch would be some biscuits with the tea/coffee, and possibly more variety, including some hot chocolate. Working iron and...

"Park Plaza Waterloo was a very nice stay. Nice room, friendly staff and good gym. Only downside the pool was freezing. It says on the sign 27 degrees but it was definitely not and a lot of people said the same whilst in there. Apart from this a very pleasant stay and would return for a good spot close to tube in London. "

"Central to all London attractions"

"Modern hotel, very convenient, nice staff and facilities "

"Great hotel, good location close to Westminster and central London. We stayed in a suite which was furnished to a high standard. The executive breakfast was superb, a range of food options on the buffet, a spacious area and great views from the 12th floor to enjoy! Would highly recommend this hotel and hope to come back soon."

"Quiet and comfortable bedroom. Shame hotel prices are so high"