Shangri-La The Shard, London

5.0 star property
Luxury London hotel in London City Centre with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La The Shard, London

Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Bar
  • Room service
The price is SAR 2,195
SAR 2,560 total
includes taxes & fees
6 Jan - 7 January 2025

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Room options

Available filters for rooms
Showing 15 of 15 rooms

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪Leon - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬2 min walk
  • ‪The Telephone Exchange - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel near Borough Market
Located close to London Bridge and HMS Belfast, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage or other spa services. The on-site Asian cuisine restaurant, TING, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, multilingual staff, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and cribs/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 47 for adults and GBP 22.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • TING
  • GONG
  • Bar 31
  • Sky Lounge

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Private picnics
  • Sauna
  • Spa services

Family friendly

  • Cribs/infant beds (surcharge)
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (2335 square feet)
  • Meeting rooms - 3

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night
Cribs (infant beds) are available for GBP 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 47 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 75.0 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Shangri-La The Shard, London pet-friendly?

Yes, Shangri-La The Shard, London allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of GBP 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La The Shard, London?

Self parking is available for GBP 70 per night. Valet parking is available for GBP 70 per night.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Shard, London?

Check-out is at 11:00 AM.

Does Shangri-La The Shard, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 160.00 per vehicle applies.

Where is Shangri-La The Shard, London located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market and HMS Belfast. Globe Theatre and Tate Modern are also within 15 minutes. London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1001 reviews" "
Rating 8 - Good. 120 out of 1001 reviews" "
Rating 6 - Okay. 43 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian, Salisbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal touches and attention to detail from all the staff is do impressive. You are really made to feel welcome and valued. The room was excellent with everything you could hope for to compliment the amazing views of London. A great experience I hope we can do again soon time.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an u real great experience. I enjoyed every minute of my stay. Great people and great staff..
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Shangri-La properties never disappoint!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chen

Stayed 1 night in Oct 2024

10/10 Excellent

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was lovely as you’d expect for what it is, staff were friendly and very helpful, room was lovely and an amazing view of London. Mini bar prices were excessive for what was on offer but that’s your choice to use or not. Spent a lovely weekend celebrating my wife’s 30th birthday gift.
Stayed 1 night in Nov 2024

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very special, they were happy to arrange an early check in, breakfast was amazing, the views were lovely and it was a great anniversary treat. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service all brilliant
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasondeep

Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the opportunity to stay for 4 nights at the Shanghai-La, The Shard in London, and the experience was truly remarkable. The hotel was stunning. The hotel staff were incredible. We were even upgraded to an Iconic King Room with City View for which we were truly grateful. The view from the room was simply breathtaking, absolutely stunning. The panoramic view over London, whether at sunrise or sunset, is unparalleled. Amazing restaurant with fabulous view. Breakfast at Ting was a perfect start to each day. The buffet was exceptional with plenty of choices, as you would expect from a luxury hotel of this kind. Again we must thank the staff for their attentiveness throughout. We also had the chance to enjoy the spa and pool facilities. A true sanctuary of relaxation. A true sanctuary of relaxation. After a long day of exploring, the pool and the sauna on the upper floors, with its spectacular view over London, was exactly what we needed to recharge. Overall, The Shard is an excellent choice for those who want to experience luxury and sophistication in the heart of London. It’s a place that sets new standards for hospitality and comfort. Highly recommended for anyone looking for an unforgettable experience in the British capital!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was absolutely wonderful. All the staff members were great. Only thing I concern was there were not enough USB outlet which was quite shocking.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ji Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed at in my life! Will definitely book here again when I’m in London!
Stayed 3 nights in Oct 2024

10/10 Excellent

Naozumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is beautiful but hotel restaurant and bar was not overpriced and not very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

xiao bi

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay ever! You get what you pay for. I would definitely stay with Shangri-La again!
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fawad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treats you like royalty and the view is amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Guanqun, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, pearland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip started off in the countryside of London about 2 hours south in Dorset/Dorchester visiting a family member. We made it into London on Monday September 2nd and was greeted by very accommodating door men that quickly secured our luggage and ushered us into the lobby to head to the 35th floor to complete check-in. Check-in was painless and the attendant even followed us to the room and showed us all that we needed to be comfortable with out stay. From the wall to wall windows over looking the skyline of London, to the heated toilet set everything was top notch. We were celebrating our 30th year anniversary and for dinner my wife was not feeling to well during our dinner. We had the pleasure of meeting Alex Paris who was a member of the hotel staff that bent over backwards to try and find something that my wife could eat so that the dinner wasn’t a total waste. They offered to cook things that wasn’t even on the menu to accommodate my wife. The effort didn’t go unappreciated. Our last day there was just a nice as the first because the staff was very attentive even until the moment we left. We can express our gratitude to “The Shard” for making our 30th anniversary so special and we will return.
Stayed 3 nights in Sep 2024