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"Amazing accommodations and friendly staff. Clean room with the most comfortable bed! There was even multi-national outlets for convenience. Safe area and walking distance to public transit as well as main tourist attractinos. I would definitely recommend and looking forward to a future visit. "

"The staff was very friendly! We lost a watch, and Vianca, the housekeeper, found it and kept it safe for us. They also managed food allergies excellently."

"This was our first time in London so I really wasn’t sure if this would be a good location for sightseeing but it was perfect. The neighborhood is quiet but safe and within walking distance of so many attractions plus the tube/buses. The hotel is modern and clean with all of the necessary amenities plus extras. The hotel was committed to ensuring that we had a great experience. The front desk and restaurant staff were all professional, friendly and very helpful. The breakfast option was great and worth the cost. We thoroughly enjoyed our visit and will happily recommend this hotel to our friends. "

"Brilliant stay for marathon weekend - staff were lovely"

"Great hotel easy transport by public bus to and from the airport(the bus stop is 2 minutes walk)"

"Amazing experience! Close to transportation, restaurants, and Tower Bridge!"

"Perfectly fine hotel, near airport. I thought the restaurant was expensive with few reasonably priced options. That was the only fault."

"Great hotel location close to underground station. Room was spacious enough and had great lighting and space to put our things out on. Beds were comfortable..only negative comment is a draft from the a/c right above the bed. Great closet with lighting! We would stay there again!"

"As you would expect from a Sofitel at a big airport. Best location for Terminal 5 - a 8 minute walk from my room to check in, all in doors, so no cold/rain to deal with. Very good value in my opinion."