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"Had a great time. Great drinks, friendly staff. Loved the little lagoon beach area!"

"Love there are so many pools to chose from "

"The Hard Rock Riviera Maya is the best place my family has ever vacationed at. If we could live there and never leave we totally would. Everything you need or want is at the resort. We have been to many islands and resorts and none have met the quality of this one. The staff is exceptional, and truly makes the experience as exceptional as it is. They they always happy to see you, serve you and help you, and it shows. The food at the buffet was wonderful. Zen restaurant was very good, we didn’t make it to many others as my kids are picky so we stuck to the buffet which never disappointed any of us. The kids club was wonderful, the kids had a blast. The waterpark was my kids favorite activity, it’s a good size, and was great for all ages (my kids are 1, 6, 9 and all enjoyed it). The rooms the AC is ice cold, they beds and pillows are very comfy, the maid service is exceptional. The Grand Rooftop terrace room we had was so great with the rooftop deck with whirlpool, highly recommend. The beach was beautiful and very relaxing and the pools clean. Lots of fun entertainment by the pool all day and amazing shows at night. We got to watch a tribute to Queen concert off our balcony and it was a wonderful experience. Make sure to ask for a beach or pool view room, and as long as they have one they will give it to you. Our view was amazing, and woke up to the sounds of waves crashing every day. If you are looking for an all inclusive family vacation, this is the place you want to be! "

"Enjoyed an amazing week stay at Ocean Maya Royale! The staff were incredible and the Blue Team (on-site activities team) were exceptional at maintaining a really positive vibe at the resort. We cannot wait to return!"

"always wonderful"

"Our trip was amazing!"

"Spent 5 days with a group of 12. Had a great time. Staff were friendly and helpful, food options were great, didn’t have a disappointing meal and never had trouble getting into any of the restaurants. Rooms were clean, ac was programmed and wouldn’t go below 22. That was only concern with room. Fridge was restocked daily. Had a swim up room which was a great option for a quiet afternoon in a pool. Main pool staff were amazing and the lunch served was awesome. Some of the afternoon pool activities could use a change. The bingo game does not get a lot of involvement and is more annoying to those who would rather have some music playing and cold drinks flowing. Entertainment nightly was great. Overall great stay and happy we choice this resort. "

"It was amazing! I had a great time. The grounds are beautiful, and staff is amazing! My daughter got married at the resort. Everything was great. I would love to go back and experience more time. This place is beautiful "

"This was our 3rd visit, we love this hotel, the location, beach, pools, food and people. The rooms are good (some sound issues due to the echoes); but still good; The food is well done; the drinks are good; the service and people who clean, make food are all friendly and super helpful! I used laundry service and they were awesome! The amount of room and activities to do is great, never bored and will definitely try to make it back again!! Wifi works everywhere. As Canadians I did notice how all items sold the Mexican dollar matched US dollars on all items and things were quite pricey for us. "