Find Beach Hotels in Playacar Zona Hotelera

"Overall a great experience. Loved the pool and entry from room. Staff was great and very clean. Breakfast was the best meal."

"We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect."

"Great family friendly resort! The small resort is perfect for small kids as rooms are close to pool and ocean for easy access. Food at restaurants and snack shack was amazing! Buffet could use more options as it was very limited and always the same. Staff were very friendly and helpful! Will definitely return! "

"Wonderful vacation!"

"Quiet"

"This place is beautiful."

"Great staff, small resort, very easy to get around, beautiful beach, very clean"

"Mrs transport from Hotel to Cancun was horrible The mts rep was not nice at all The other people where rude and not willing to help"

"We were pleasantly surprised to be welcomed with upgraded perks such as complimentary spa offers and discounts, a private pool and beach access and access to the adjoining resort facilities. We were pleased with the food at the a la carte options. However, accessing them was a logistical nightmare. The online access was down. This required guests to line up daily at 7:30 am to TRY to get a booking for that day. On our second last day, I was first in a line of 25, and was still unable to access any a la carte restaurant for that day. No one was able to book. There is no advance booking- I don’t understand the issue. It must be improved. One other concern was the use of artificial sweeteners in the bar mixes. We all ended up choosing non-choice drinks due to this practice- not only is it an unpleasant aftertaste, it causes migraines in one of our party. We switched to clear drinks like gin and tonic instead of delicious fancy drinks which was disappointing. The juice bar was a real treat, and we utilized it daily. We found the choices for vegetarians and healthy eaters were plenty. The crepe stand was a lovely choice, and the availability of cappuccino at most locations was a bonus. We enjoyed the evening activities and the entertainment and animation staff were wonderful and sometimes hilarious! The dancers in the Latin show were truly world class. Overall, with those small bits of feedback, it was an exceptional vacation and we will certainly try to return. "