Find Hotel with a Concierge in Hotel Zone

"The staff was very friendly and worked very hard. Food was excellent and never ran out. There is staff continuously cleaning the property and there are a few nice shops on the resort. Drinks are also delicious and made quickly. "

"Excellent property"

"Plusieurs restaurants pour un tout inclus. La variété de repas. Le site est magnifique. Très belle plage et plusieurs piscines. Personnel courtois"

"Everything was near by"

"My day was very excellent. I love the room service love the clean mess, the safeness and the kindness of the workers."

"This hotel was so charming, just like it says in the name. It really felt more authentic Mexico than many of the big major hotels, and I’d prefer that any day. The staff was incredible- thoughtful, attentive, thorough and friendly. The rooms and common areas were clean and well kept. The buffet rotated each day, so we didn’t get tired of eating the same things, and my kids loved the burgers at the snack bar. For people who complain about the quality of the drinks- did you know you can order a double? You can also substitute whatever liquor you want. A little tip goes a long way in terms of getting great drinks and service, and it’s worth noting that the small amount of money means much more to those servers than to you. I really can’t say enough good things about the service. The location, while not beachfront, is one a few blocks away and is also so convenient to the cruise port where many excursions take out of. We did lots of walking in the neighborhood, even at night, and always felt safe and secure. The pool politics were a bit of a negative, in that some of the long time guests have a habit of waking up early and leaving towels to reserve all of the lounge chairs around the pool. We worked around this by pulling other chairs together poolside when we wanted a seated spot. Overall we had a fabulous experience, and will definitely return. "

"Great hotel… fantastic pool area. Friendly staff. "

"The staff was very helpful and friendly. The resort was clean and the room was awesome. I would definitely recommend going there."

"This was our first experience with an all-inclusive resort. We were pleased to find the variety of food available, so we didn't have to always eat the same things (however some were so good we did). The facilities were beautiful and clean. Was fun being next to the beach. The staff was friendly and helpful."