Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach hotel with outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is SAR 778
SAR 934 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed(s)

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

You may also like

About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • International Convention Center - 4 min drive - 4.1 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive family-friendly hotel near Bay of Banderas
A short walk from Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm provides a beach bar, a poolside bar, and a terrace. With amenities like sun loungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology or a deep-tissue massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Guests can also expect to find a garden, a bar and a free kid's club.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A 24-hour front desk, luggage storage, and concierge services
  • Massage treatment rooms, a nature reserve, and tour/ticket assistance
  • Beach umbrellas, smoke-free premises, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Free children's club
  • Outdoor pool

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1146 reviews
Rating 8 - Good. 324 out of 1146 reviews
Rating 6 - Okay. 178 out of 1146 reviews
Rating 4 - Poor. 112 out of 1146 reviews
Rating 2 - Terrible. 86 out of 1146 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John Pereira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, and staff was very helpful and always prepared to help, Very close to airport, food was great and sleep was very comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We had loads of fun at this property! Great food, service and entertainment.
Stayed 10 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, safe, all inclusive.
Stayed 10 nights in Feb 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided great service and the food was amazing. Would definitely book again
Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, place was beyond my expectations for the price.
Stayed 7 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout of the property. Easy , fast ride to the airport. Very fast checkout. Easy beach access.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay. Loved the old Mexican charm!
Stayed 6 nights in Feb 2025

8/10 Good

Janince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a perfect spot for my 4 day stay
Stayed 4 nights in Jan 2025

8/10 Good

Alan Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff and overall good value
Stayed 10 nights in Feb 2025

6/10 Okay

karen

Liked: Staff & service
Disliked: Amenities
Less than mediocre food but great service.
Stayed 10 nights in Feb 2025

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly, helpful staff. Lovely property within an uninteresting neighborhood. Happily on a good busline.
Stayed 7 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
A beautiful Mexican Charm property! Very clean and the people there were beautiful and friendly.
Stayed 15 nights in Jan 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have kept the Mexican charm and the staff were all very friendly and helpful. It was relaxing and quiet. We enjoyed our stay very much.
Stayed 11 nights in Jan 2025

4/10 Poor

Craig

Liked: Staff & service
Loved the staff but hated going home with diarrhea!
Stayed 3 nights in Feb 2025

10/10 Excellent

kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time woth my daughter ❤️
Stayed 9 nights in Feb 2025

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. Many thanks to the staff for the warm welcome, we were satisfied!
Stayed 7 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a nice pool and landscaping. Breakfast is best meal of the day. This year the hotel has added back Mexican ballet folkloric dancers to its Mexican fiesta on Saturday nights, and that was nice to see. Ordering omelets is more complicated than it used to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elvira Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 8 nights in Dec 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
Wonderful old world charm, comfortable beds and great staff. Repairs to shower were done quickly. No elevators is a problem for senior folk. Room was beautiful but just off the street so very noisy if you don't wear ear plugs. Close to everything you'd want to see or do!
Stayed 14 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It definitely had old Mexican charm. It was close to the beach, when you were inside the complex, you felt very peaceful. They had lovely entertainment on Saturday night. The staff was very accommodating. Showers excellent. I wish there was a very good but the pillows were lumpy and need to be replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. It's an old property. It's very well maintained and clean
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New owners are doing a good job with updating the outside like painting. Next they should better mattresses in the room. Bumpy beds
Stayed 11 nights in Feb 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unbelievably friendly and service was great. Building was clean and the ground ands pool were maintained daily. The only thing that could be improved is the buffet variety and quality.
Stayed 28 nights in Jan 2025

8/10 Good

Keagon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge roach on floor put scenery was very pretty unlimited. Booze was very lovely. Food was good. Staff was friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
We come to relax and enjoy the weather. Never disappoints.
Stayed 7 nights in Jan 2025