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"This is the second time we stay at the village. Most of things are up to expectations, very kind and friendly staff, clean rooms and comfy beds, fantastic facilities. I only struggled with the noise from other guests and the very hot rooms although we are in winter ( December 22nd to 25th) and my room temp control was off. I had to open the window which added to my struggle with noise. Still it’s a fantastic place to stay in and I’ll be visiting again."

"Didn’t stay at hay market hub as it has now closed but must say was transferred to old Waverley hotel and had an excellent time rooms clean and nice staff friendly and pleasant would definitely stay here again "

"Staff very helpful and friendly and made every effort to change my room to one with walk in shower due to small fracture in my back. Restaurant good menu choice. Breakfast selection very good, except bacon which became hard while keeping warm. Orange/apple juice machine produced weak odd tasting drink! Coffee selection very good. Will definitely stay again when visiting brother in Edinburgh."

"Excellent customer service. Early check in. Great location."

"Lovely stay and lovely hotel, great, quiet location but still close to everything. Wish there was a smart TV though for when we needed to chill in the room. "

"The stay was excellent. Only a night to catch up with a friend and a bit of Christmas shopping before heading home. The staff, bar, breakfast area were all very good. The room was lovely and a good size and very comfortable bed. The ensuite was spotlessly clean and a very good shower. We will come back!"

"Staff were kind and efficient."

"Great place. Helpful staff. Good facilities."