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"There were never any towels available for the pool on multiple days"

"This was our 2nd stay here. Liked kindness of staff and not bothered with pushing of any kind of timeshare .Also like less bothersome vendors like other hotels we have stayed in Punta Cana. Noticed this stay were more children/families .. not sure we liked that so much as seemed more children dancing than adults till later in the evening . Also shows should be more geared for adult entertainment..other than that we always enjoy our stays at Majestic"

"Our stay at Excellence El Carmen in the Dominican Republic was nothing short of spectacular! From the moment we arrived, we were treated like royalty. The resort’s property is beautifully maintained, with lush gardens and pristine pools creating a stunning tropical paradise. The staff went above and beyond to ensure our experience was perfect. Juana especially treated us like royalty!! Everyone we encountered was genuinely friendly, attentive, and eager to make our stay unforgettable. Their hospitality truly set this resort apart. The food was delicious! The drinks were top-notch as well, with premium liquors and were never watered down. If you’re looking for a luxurious, all-inclusive getaway with world-class service, incredible food and drinks, and breathtaking surroundings, Excellence El Carmen is the perfect choice. I highly recommend this resort and can’t wait to return!"

"Amazing hotel! Will be coming back! Clean and accessible pool side, and staff are so nice and hard working!"

"Had a lot to do "

"Beautiful resort, my complaint was the intermittent non working elevator. My roommate also was bitten several tines on legs and arm...bedbugs??? Not sure, a week later, we are still itching 😬. "

"Congrats for the staff, amazing beach"

"Although the rooms are slightly dated, the property is absolutely beautiful. The grounds are very well maintained and the staff are very friendly. Outstanding staff were Captain Juan Adolfo Flopentine, Marien De Leon Paulpno and Pedro Arpsmendy , both of the tropical pool side bar (at the quiet pool). There are 2 pools. One called the quiet pool and one the loud pool. At the loud pool there are games and music all day. THE of the best tips that I can give is one given to me at the desk while trying to make dinner reservations. They will only give you 3 dinner reservations at their restaurants. I was told that the restaurants open at 6 PM. You can go to the restaurant at 6 PM and tell them that you have no reservation, but could they please seat you. It worked every single time and we had gourmet food at every restaurant every single night. Enjoy. "

"The staff was very helpful when it came to accommodating my family. We were a large group and some of us made plans to eat at ElCarey & LaTortuga. When most of the family members got there (this would be the restaurant as you look at the omelette section, it would be on your right hand side), we decided to all eat together. The evening staff was great. They moved tables (there was approximately 24 of us), got a cake, sang happy birthday with musical instruments and entertain us, they were wonderful. "