10/10 Excellent
Pamela B.
2 July 2024
Liked: Cleanliness
Amazing week at Casa Buena Suerte celebrating a BIG Birthday!
The team was great - Fernando, Azalea, Chef Angel and Rosa were attentive and did everything to ensure we were happy and comfortable! The food was awesome and they went out of their way to make my birthday night extra special! The house itself was spacious and accommodated our large group (15 adults max capacity 1 night). Even when we had to use the futons, they were comfortable.
When we arrived it was a full tropical storm so the power had gone out and the house was flooded. The team did their best under those circumstances - they got the generator running and worked hard to clean up the flooding.
The owners should do some work on the house / window & door sealing to help prevent flooding. They also should invest in a few new kayaks / paddle boards as the few there are old and not in great shape. The listing said there was a hot tub, but there isn't - just a bath tub, so hopefully they'll update the listing so it's accurate - I love a hot tub and that was a main factor in my choice. The pool and beach were lovely - you definitely need water shoes for the rocks. Massages at house were a bit pricey and just "OK."
The house is a bit far from downtown Tulum and sadly the taxi / transport situation in Tulum has become an out of control racket, so venturing out gets pricey, especially with a big group. You can walk down the beach to the Jashita Hotel which has a great restaurant and cute little bar. Overall, had a fantastic stay and loved the house and team - highly reccommend!
Pamela B.
Stayed 8 nights in Jun 2024