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"Wonderful & professional staffs. Very greatful for a front desk staff (wished we got her name) that did everything she could to help when 2 family members forgot the passports during a trip to Hakone."

"This hotel is so convenient. Right at the end of Terminal 3, can't get any better than that. Room was clean and large enough for two people. Staff was friendly and attentive. I didn't have time to try the this time. "

"Staff was friendly and helpful. Within Walking distance to many points of interest. Wonderful stay! "

"Very convenient and clean place"

"Like this hotel very much, room was clean and very comfy, though the area might be too busy all the time, we all enjoyed the vibe and the food around. Very convenient to get to metro/train station and shopping. Coffee, tea and fridge in the room. "

"Room was small but cozy. The makeup vanity was a nice touch."

"Friendly staff, excellent breakfast, comfortable bed and pillows (not ridiculously soft pancake pillows). Lots of free amenities in lobby. Across the street from train station and Shinjuku Eastside bldg, with good restaurants "

"Great location for transport, food and shopping!!!"

"I love the Shinagawa Prince Hotel because of the super convenient location, the superb service, and overall atmosphere. I’ve been staying there from time to time for 20 years and will definitely stay there again. Highly recommended 4-star Hotel in my opinion."