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"Fantastic hotel. All staff were amazing and helpful. Beautiful hotel. Rooms good size for Japan. Very close to all types of food and shopping. Very close to subway and Train station."

"I stayed here for the night before an early flight home. The long corridor painted black was a bit odd and eerie, but everywhere was spotlessly clean and modern. I was on the premium floor and had star treatment from the staff, as well as a free drink voucher. My room was the ‘comfort’ option, so the smallest, but it was a perfect size with a lovely bath (and products!). I could watch the runway from the bathroom! The breakfast was very, very good - loads of different options so I had a good fill before I left. There’s an easy checkout screen if you’re in a hurry, and the hotel will take your bags before checkin so you can walk around unburdened. I also got in an hour early for ¥2000 which was really helpful for me!"

"The hotel is very conveniently located just a 3-minute walk from Shinagawa Station. The room was carefully cleaned and feel good."

"Everything was amazing! The staff was so friendly and helpful with the check in/check out process. The room was cleaned every three days, which was very nice. Loved it here. Definitely will stay again"

"None"

"Great service"

"Beautiful "

"Excellent location and service! The entrance is little bit confused if you arrive late in night time. The reception is on 24/F. The entrance on ground floor and underpass is very small! Once you get used the environment, it is very convenient. "

"Good"