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"We enjoyed our stay!"

"Staff were great and spoke English. Room was fairly small and had a bit of sewage order in the bathroom, which the hotel seem to know about since there was air freshener and they turned the fans on when they cleaned. Breakfast buffet looked ok but not exceptional, we did not purchase. Room was quiet with good heating controls. One side of the bed did not have an outlet or any charging ports, which was a bit annoying. "

"Efficient checkin. Large twin beds was nice. Room very cramped. There was a very large wicker hanging chair that took up a ton of needed space and totally unnecessary. The walls in the room were damaged and the room smelled mouldy. Window does not open for fresh air unfortunately. More elevators required as often there was a wait. On a positive not the room was vault like quiet at all times which was a wonderful reprieve from chaotic Shinjuku"

"great experience and great location"

"Great location. friendly staffs, excellent service. "

"I like it is close to subway and shops. Shuttle bus is right at the hotel to take you to the airport. The only thing missing is they don’t provide any water or juice like other hotel."

"Gym is very small with only a few pieces of equipment for such a large hotel. I also asked for a late check out - 2hrs or less and the response was, yes, but at a rate of 5,000¥ or so. Ridiculous. "

"Great location and kind workers"