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"Incredible!!!"

"Very nice place overlooking the volcano "

"This is our second time staying here . Our stay was wonderful . We had an issue with our AC toward the end, we were offered another room but they serviced it right away while we we were at the Disney parks and it was fine upon our return, the supervisor Corey called my cell during the day before our return he was very kind and prompt in making sure the issue was resolved and we knew . My kids love the pool and water park! Having the fully stocked kitchen and two bathrooms was so helpful ! We...

"I was skeptical about booking my stay due to all the bad reviews. But our experience was great! The room was spacious and clean. Communication with front staff was easy and they were always helpful. This is a place where the whole family can have a great time. The only downside is that is supposed to be smoke free but I saw many people smoking in the premises. "

"The stay was very good as usual. Nice blend of familys to interact with. Hot tub in main pool area had no bubbles first part of stay but, was rectified. The "A" building we stayed in is showing its age and should be on a list to be upgraded. It would be nice to have a few more cooking pots pans to utilize especially for familys. Recumbent bike in fitness room had something wrong with it. Other than those few things which did not which were overcome, our stay was what we expected and will return...

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"Excellent for kids"

"Great lady at the check in very friendly and efficient. Great proximity to the park and kidos loved the pirate ship!"